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    Part Time Telephone Receptionist - United Kingdom - AG Hotels Group

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    Part time
    Description
    We are hiring a Receptionist to join our 3-star hotel in Chorley.

    You will be responsible for providing excellent customer service and ensuring the smooth operations of the hotel during your shift.

    You may be required to work on late evening and night shifts as per the business needs.

    The company has acquired 13+ hotels and 2 pubs in the last 24 months and is rapidly increasing its national footprint.

    Assist guests with inquiries, and requests, and provide information about the hotel and local area
    Handle guest complaints or issues promptly and professionally
    Manage the check-out process and ensure accurate billing
    Maintain the front desk area, ensuring it was clean, organised, and presentable
    Collaborate with other departments, such as housekeeping and maintenance, to ensure guest satisfaction
    Knowledge of hotel operations and basic computer skills
    Availability to work overnight shifts, including weekends and holidays
    We celebrate diversity and are committed to creating an inclusive environment for all employees.
    #


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