- ITIL V3 or V4 Qualification
- 3 Years' experience of working in an ITIL conformant Managed Service Environment
- 2 Years' Service Transition Manager experience – demonstrating that you have managed medium to complex projects.
- Has project management capability and develops effective resource and operational plans.
- Demonstrable track record of delivering Services into the Live environment with risk reduction/mitigation on time.
- In-depth understanding of IT service management principles
- Strong persuasive skills and the ability to share a common goal, gaining buy in and commitment from peers and management across the business.
- Takes real ownership for resolving all onboarding issues and driving service performance improvements.
- liaise with customers to promote and communicate the transition process and ensure any customer transition requirements are understood and delivered.
- Confidently present to customers and internal stakeholders
- Have experience of presenting to and communicating with customers
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Service Transition Consultant
Found in: Jooble UK O C2 - 4 days ago
Knewin St Albans, Hertfordshire, United KingdomWE'RE RECRUITING · As one of the UK's fastest growing MSPs, we're on the lookout for a Service Transition Consultant · Location: Home-based (UK Only) · Salary: Competitive base + benefits · Job Type: Permanent · About Nasstar · At Nasstar, we specialise in transformative te ...
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Principal Electrical Engineer
Found in: SonicJobs Direct Apply UK - 2 days ago
Danny Sullivan Group Ltd Borehamwood, United Kingdom Full timePrincipal Electrical Engineer · Danny Sullivan Group are looking for Electrical Engineers with good substation experience to work with a rapidly growing Utilities and Energy Transition contractor. The position can be worked on a hybrid basis from company offices in North London. ...
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Service Manager
Found in: SonicJobs Direct Apply UK - 5 days ago
Mosaic Island Ltd London, United Kingdom Full timeService Manager/ Architect · 3 Months+ Contract · Hybrid – Remote/London (2-3 days on site) · Outside IR35 · About: · Mosaic Island are experts in Design and Assurance of complex IT change - from strategy through to delivery - enabling our clients to accelerate and exceed their ...
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Senior Environmental Engineer
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Cover Supervisor
Found in: Click to Hired UK C2 - 4 days ago
Tradewind Recruitment St Albans, Hertfordshire, United KingdomCover Supervisor, · Cover Supervisor - St Albans, Hertfordshire - Salary: £90-£145 per day · Are you considering a career within education? Perhaps you're looking for rewarding post supporting a great staff team in a popular and well run Secondary School? Are you looking for a ro ...
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Cover Supervisor
Found in: Jooble UK O C2 - 4 days ago
Tradewind Recruitment St Albans, Hertfordshire, United KingdomAre you considering a career within education? Perhaps you're looking for rewarding post supporting a great staff team in a popular and well run Secondary School? Are you looking for a role with the opportunity for career growth? · Cover Supervisor required for a well run, all gi ...
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Secondary School Classroom Supervisor
Found in: Jooble UK O C2 - 21 hours ago
Tradewind Recruitment St Albans, Hertfordshire, United KingdomAre you considering a career within education? Perhaps you're looking for rewarding post supporting a great staff team in a popular and well run Secondary School? Are you looking for a role with the opportunity for career growth? · Cover Supervisor required for a well run, all gi ...
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Senior Azure DevOps Engineer
Found in: Jooble UK O C2 - 4 days ago
Knewin St Albans, Hertfordshire, United KingdomWe are Colibri Digital (part of the Nasstar Group). · Job Title: SeniorDevOps Engineer (Azure) · Location: Must reside in the United Kingdom and will be 100% remote · Job Type: Permanent · Salary: Competitive plus bonus · About us: · Born in the cloud, Colibri Digital ...
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Specialist Occupational Therapist, Community Rehab, Band 6
Found in: Jooble UK O C2 - 6 days ago
Hertfordshire Partnership University NHS Foundation Trust St Albans, Hertfordshire, United Kingdom Part timeWe are currently looking for a Specialist Occupational Therapist to work on a Bank contract, based in St Albans · You will be based within an in-patient mental health rehabilitation unit, either in The Beacon, St Albans or Gainsford House, Hitchin. Due to a recent re-structure t ...
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Senior Azure DevOps Engineer
Found in: Talent UK C2 - 4 days ago
Nasstar St Albans, United KingdomWe are Colibri Digital (part of the Nasstar Group). · Job Title: Senior DevOps Engineer (Azure) · Location: Must reside in the United Kingdom and will be 100% remote · Job Type: Permanent · Salary: Competitive plus bonus · About us: · Born in the cloud, Colibri Digital is one ...
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Bank Specialist Occupational Therapist, St Albans sw1168
Found in: Talent UK C2 - 4 days ago
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Graduate Programme
Found in: beBee S2 UK - 1 day ago
Pareto St Albans, United Kingdom Full timeGraduate Programme · Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. · *Please check the specific degree requirements to ensure you qualify for this programme*Our client is a leading Real Estate organisa ...
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Delivery Consultant
Found in: Click to Hired UK C2 - 4 days ago
ProTech Recruitment Ltd Hemel Hempstead, United Kingdom Permanent, Full timePosition: Delivery Consultant · Location: Hemel Hempstead Town Centre · Salary: £23,000 - £25,000 per annum (Plus Commission) · Are you enthusiastic, driven, and eager to kick start your career in recruitment? Join our dynamic team at our well established recruitment company, con ...
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Delivery Consultant
Found in: Talent UK 2A C2 - 1 day ago
ProTech Recruitment Ltd Hemel Hempstead, United Kingdom Full timePosition: Delivery ConsultantLocation: Hemel Hempstead Town CentreSalary: £23,000 - £25,000 per annum (Plus Commission)Are you enthusiastic, driven, and eager to kick start your career in recruitment? Join our dynamic team at our well established recruitment company, conveniently ...
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Found in: Talent UK C2 - 4 days ago
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Sales Consultant
Found in: Talent UK C2 - 4 days ago
Plowman Craven Harpenden, United Kingdom Full time Site Based/Office Based/Hybrid Working.JOB TITLE: Sales Consultant – Utilities · Plowman Craven are one of the largest surveying and specialist measurement companies in the UK. We work on huge exclusive projects across the country and our offices are based in Harpenden and London. · An opportunity has arisen to join o ...
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Sales Consultant
Found in: Talent UK C2 - 4 days ago
Plowman Craven Harpenden, United Kingdom Full time Site Based/Office Based/Hybrid Working.JOB TITLE: Sales Consultant – Monitoring · Plowman Craven are one of the largest surveying and specialist measurement companies in the UK. We work on huge exclusive projects across the country and our offices are based in Harpenden and London.An opportunity has arisen to join ou ...
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IT Solutions
Found in: Talent UK C2 - 1 day ago
Computacenter Hatfield, United Kingdom Standard |Location: UK - Hatfield, UK - London, UK - Reading, UK - Nottingham, UK - Manchester, UK - Edinburgh, UK - Milton Keynes, UK - Sheffield | Job-ID: | Contract type: Standard | Business Unit: Customer Success & Service Delivery · Managed Services - Assurance Manager · Location ...
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Renewable Energy Consultant
Found in: Talent UK C2 - 4 days ago
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Band 5 Registered Nurse Bank
Found in: Jooble UK O C2 - 3 days ago
Hertfordshire Partnership University NHS Foundation Trust Welwyn Garden City, Hertfordshire, United KingdomThe postholder will support patients with severe eating disorders in our day unit. We provide an intense programme of group therapies, meal support and 1:1 sessions with the aim of helping our patients recover from their eating disorder in the community and avoid an inpatient adm ...
Service Transition Consultant - St Albans, United Kingdom - Nasstar
Description
WE'RE RECRUITING
As one of the UK's fastest growing MSPs, we're on the lookout for a Service Transition Consultant
Location: Home-based (UK Only)
Salary: Competitive base + benefits
Job Type: Permanent
About Nasstar
At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today's business landscape.
With an impressive portfolio of customers, supporting the modern business is what we do, and we're pretty good at it... if we do say so ourselves But delivering greater flexibility and improved efficiencies to our clients wouldn't be possible without the right team on board.
We are lucky enough to be supported by a talented bunch - from technical specialists to marketing consultants, and strategic sales heads. Could you be one of them?
About the Role
The Service Transition Consultant role is responsible for the successful transition of new customers and services, or changes to existing services into live operations against an agreed Service Acceptance Criteria.
This role is responsible for the coordination activities across projects, technical teams and service teams, ensuring services for Customers are handed over to Service Operations following the Service Transition process with no service impact.
The role will support the development of Service Transition management practices throughout the business, building strong relationships with other functions and the wider company.
Responsibilities:
Planning – Work with the Projects Team to plan out all transition activities required to ensure the go live date is achieved.
Validation and Testing – Ensuring solutions are tested, validated, and signed off before handover to Operational Support.
Operational Readiness – Teams need to be briefed, all required handover documentation provided, all onboarding and Service Assurance tasks in place prior to go live.
Communication – This role must ensure all key stakeholders are engaged at the correct time and are kept informed of project status and target go live dates, obtaining the required approvals at every stage gate.
What we are looking for:
What you can expect from us:
At Nasstar, we know the importance of looking after our employees – after all, it's the team that underpins our business
In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, our benefits package includes:
25 days' holiday (excluding bank holidays)
Flexible working – it's important to maintain a work/life balance, as such, we will consider any written request for flexible working
Virtual working – we practice what we preach and empower our people to work remotely
Top tech – Leading services and solutions aren't just for our clients; we supply best-of-breed software and hardware for all our staff too
4x annual salary life assurance
Health cash plan
Retail discounts and other perks from major brands
Reasons to choose a career with Nasstar:
We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless.
Equal Opportunities:
Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success.
By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organizations worldwide.
Diversity is not just a statement; it's our way of life at Nasstar.
A note for agencies:
Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles.
Service Transition Consultant professionals in St Albans
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Patrick Lynch
Senior Project / Programme Manager