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    Client Delivery Manager - Poole, Dorset, United Kingdom - Darwin

    Darwin
    Darwin Poole, Dorset, United Kingdom

    2 weeks ago

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    Description

    Job Title: Client Delivery Manager

    Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.

    Location: Remote/Hybrid/In-Office (If Poole/Bournemouth based)

    Employment Type: Full-Time/Part-Time/Freelance

    Salary: Starting at 33k DOE

    About Us:

    Darwin is a full-service digital marketing agency based in Poole with a team based in the UK and Europe. Our focus is on high-quality work, lasting relationships, and honest, transparent communication.

    Although the Darwin team is small, we're a passionate, highly capable bunch. We're subject matter experts who produce exceptional work, time after time. We place a real cultural emphasis on wellbeing and sustainability, too.

    Due to an influx of new clients, we're currently looking to welcome a motivated, experienced Project Manager to our growing team to help manage multiple ongoing projects and help us to continually drive success for our clients.

    Responsibilities:

    • Oversee and manage a diverse range of digital marketing projects, including long-term SEO and content marketing retainers, one-off web development projects, social media campaigns, and PPC.
    • Coordinate and communicate with internal teams and external clients to ensure timely and successful delivery of projects.
    • Utilise project management software to track project progress, manage resources, and ensure deadlines are met.
    • Generate comprehensive reports, pulling insights from Paymo and other tools, to review project outcomes, measure effectiveness, and identify areas for improvement.
    • Conduct regular team meetings to discuss progress, address challenges, and plan future activities.
    • Monitor team productivity and allocate resources efficiently to ensure optimal performance and client satisfaction.
    • Stay updated on industry trends and best practices to continuously improve our project management processes and standards.
    • Provide exceptional client service, acting as the main point of contact for project-related queries and updates.
    Qualifications:
    • Ideally 3+ year(s) of experience as a project manager in an agency environment
    • Experience creating gantt charts and running project stand ups & retrospectives
    • Proven experience as a project manager in a digital marketing agency.
    • Strong familiarity with project management tools, specifically Paymo, and the ability to quickly adapt to new software.
    • Excellent organisational and time-management skills, with the ability to handle multiple projects simultaneously and meet tight deadlines.
    • Strong analytical skills, with the ability to extract meaningful insights from data and reports.
    • Excellent communication and interpersonal skills, with the ability to engage effectively with team members, clients, and stakeholders.
    • Knowledge of digital marketing services including SEO, PPC, social media, content marketing, and web development.
    • Proactive, problem-solving attitude with the ability to work independently and as part of a team.
    • Willingness to learn, adapt, and contribute to the agency's growth and success.
    What benefits can Darwin offer you?
    • 25 days holiday + bank holidays (FTE)
    • Health insurance (FTE)
    • Pension scheme (FTE)
    • A transparent and respectful working environment
    • Remote or office-based working in Poole
    • Flexitime
    • Training budget for courses and accreditations
    • No-questions-asked mental health days
    • Annual team trip
    • Quarterly in-person meets with the remote team members
    How to Apply:

    Interested candidates should submit a CV, a cover letter outlining their relevant experience and why they are the perfect fit for Darwin, and any supporting documents or work samples.

    Please send your application to
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