- Create and maintain an outstanding partnership with customers;
- Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, and configuring, troubleshooting and verifying data sources;
- Action or escalate customer requests for guidance, information or support in a timely manner, including coordinating efforts with other teams, as needed.
- Proactively interact and communicate with internal and external stakeholders.
- The Concierge Security Consultant role combines aspects of an IT Security Analyst, a Security Architect, and an Incident Response Consultant. A successful Analyst possesses strong technical aptitude and an ability to communicate, educate, and share information effectively with non-technical people.
- 1-3 years of experience in a hands-on security role with a good knowledge of security architecture
- Degree or diploma in a relevant field, or certifications and experience equivalent
- Strong partnering and relationship building skills in a professional context
- Strong communication skills, both written and verbal
- Strong analytical and problem-solving skills
- Security testing and forensics tools
- Malware analysis
- Incident response
- Authentication and identity management
- Risk management, assessment and common compliance frameworks
- Penetration testing and attack simulation
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Cyber Security Consultant - Newcastle upon Tyne, United Kingdom - Arctic Wolf
Description
Cyber Security Consultant
Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations andfr remain dedicated to providing an industry-leading customer and employee experience.
Our mission is simple: End Cyber Risk. We're looking for a Cyber Security Consultant to be based in Newcastle, UK office to be part of making this happen.
About the Role:
The Cyber Security Consultant is a key member of the Concierge Security Team that delivers world-class Arctic Wolf security services. The Consultant supports the technical relationship with their assigned customers and leverages their skills and expertise to fulfill key responsibilities.
As a Concierge Security Consultant you will:
Who You Are:
You thrive in fast-paced environments and have a positive can-do attitude. You are a critical thinker that continually learns and can navigate uncertainty. You enjoy working with customers and in a team, are an excellent communicator, and are able to easily interact with a variety of people, personalities and technical skill levels. Above all, your passion for cybersecurity and partnering with customers shows in everything you do
Your experience could look like:
Additional skills and experience:
Why Arctic Wolf?
At Arctic Wolf we're cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally.
We offer all wolves a compelling compensation and benefits packages, including 28 days per year annual leave, 8 bank holidays, paid time off to volunteer together with a comprehensive private medical and life insurance, pension, and company equity shares. Also, we want to ensure all employees to have a good work-life balance offering a robust Employee Assistance Programme, professional career progression and so much more
Come join the Pack during this exciting time of rapid growth where every employee makes a difference, and their contributions are recognised and rewarded.