Jobs
>
Customer Service Representative
>
St Albans

    Customer Service Representative - St Albans, United Kingdom - Skechers

    Skechers
    Skechers St Albans, United Kingdom

    2 weeks ago

    Default job background
    Full time Customer Service / Support
    Description

    As a Customer Service Representative, you will be responsible for all aspects of account management for several National, Key, and Independent retail accounts stocking Skechers footwear.

    Do you have excellent customer-facing communication skills and the ability to effectively resolve queries?

    If so, we want you to join our team as a 'Skechers Customer Service Representative'.


    You will be responsible for liaising with customers daily, effectively resolving queries, taking sales orders over the phone/email, and advising delivery dates.


    Keying orders for immediate and forward delivery, liaising with our warehouse to ensure that pick tickets are raised for all designated customer orders, and advising them on our requirements is an essential part of the role.

    As well as working with our Sales team and updating them on the status of accounts/orders as necessary whilst managing the order book by maintaining accurate data on the system where necessary by our availability and requirements.

    With competitive salary and benefits, plus opportunities for career growth.

    You can make your mark in the world of retail with Skechers We want you to be yourself and feel welcome when you join us.

    This role is office based in our St Albans Head Office.


    What we're looking for:

    • Excellent communication and interpersonal skills
    • Positive, self-oriented attitude with a commitment to offering superior service
    • Detail oriented and organized
    • Ability to work in a team environment
    • Have a good understanding of the English language
    • Good presentation and numerate with an eye for detail when entering data
    • Proficient in MS Office (Word, Powerpoint, Excel and Outlook)
    • Confidently able to communicate and liaise at all levels
    • Knowledge of fashion and/or footwear industry
    • Articulate with excellent written skills
    • Ability to interpret documents such as customer orders, e-mails, safety rules, policies and procedures and operating/maintenance instructions
    • Ability to think outside the box
    • Be self-motivated and can work on own initiative
    • Have a positive outlook
    • Professional with good communication skills
    • Friendly and approachable
    • Creative with the ability to think ahead

    Skechers offers:

    • Competitive salary and benefits package
    • Opportunities for career growth and development
    • A fun and dynamic work environment
    • Product discount
    • Free onsite parking
    Find out more about our benefits and perks once you've applied
    This is a great opportunity to join us and make a positive impact. If you feel you can be a true brand ambassador for Skechers.

    Skechers recognises the importance and power of diversity within our business.

    We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.

    BE YOU – FEEL WELCOME

    About Skechers
    Skechers (


    NYSE:
    SKX), a global, Fortune 500 brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products.

    Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations.

    Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.

    Skechers recognises the importance and power of diversity within our business.

    We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.

    _

    Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.

    _


    Job Type:
    Full-time


    Pay:
    £26,000.00 per year


    Work Location:
    In person
  • Talent Nexus for Black Point Recruitment

    Customer Service Representative

    3 weeks ago

    Talent Nexus for Black Point Recruitment St Albans, United Kingdom

    Are you a highly skilled and enthusiastic communicator with a knack for providing exceptional customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Customer Service Representative · **Job Type: Perm** · **Location**: St Albans · **Hours**: ...

  • Smart 10 ltd

    Customer Service Representative

    2 weeks ago

    Smart 10 ltd St. Albans, United Kingdom

    **Job Title: Internal Sales Executive** · **Salary: £24,000 - £26,000 basic, plus OTE £5000** · **Contract: Permanent, full time** · **Location: St Albans** · **Hours: Monday - Friday 08:30 - 17:30** · Do you have previous sales / customer service experience? · Are you confident ...

  • Change Grow Live

    Service User Representative

    3 weeks ago

    Change Grow Live Hatfield, United Kingdom

    Overview: · Change Grow Live believe that those who access our services should be at the heart of everything that we do and those who have lived experience have a unique and valuable insight into how our services can work best. This role would be based in any of our 4 projects (H ...

  • J Bandy Consulting Ltd

    Customer Service Representative

    2 weeks ago

    J Bandy Consulting Ltd Langley, United Kingdom

    **Customer Service Representative - Property & Lettings** · An exciting opportunity has arisen to join our highly regarded client as a full time Customer Service Manager at their Langley, Berkshire, property sales and lettings office. · **About our client** · Established 16 years ...

  • CXC Global

    Customer Service Representative

    3 weeks ago

    CXC Global Kings Langley, United Kingdom

    CXC are happy to be working with our client to recruit a Customer Service Executive to join their growing organisation. Our client has amassed a wealth of experience and expertise, and aims to provide a quality service to clients large and small across the UK. Since their formati ...

  • Moustache Marketing UK

    Sales Representative and Customer Service

    2 weeks ago

    Moustache Marketing UK Hemel Hempstead, United Kingdom

    You believe you got transferable skills for sales? · Due to client expansion and budget increases, we are currently willing to grow our team of sales representatives to 30 people. · We represent well known brands through a variety of direct face to face methods and help them to b ...

  • Relay Group Ltd

    Customer Service Representative

    2 weeks ago

    Relay Group Ltd Watford, United Kingdom

    We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. · **Duties**: · - Answer incoming customer calls and respond to inquiries ...

  • Skechers

    Customer Service Representative

    2 weeks ago

    Skechers St Albans, Hertfordshire, United Kingdom

    As a Customer Care Representative, you will assist and support in the daily operations of the UK and Ireland websites, ensuring the highest possible level of service. You will oversee all orders moving through the e-commerce system and assist in the administration of faulty shoe ...

  • Switch Advisor Ltd

    Customer Service Representative

    3 weeks ago

    Switch Advisor Ltd Watford, United Kingdom

    **Position**:Customer Service Representative · Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced and dynamic environment? If so, we invite you to become a part of our dedicated Customer Service team · **Responsibilities**: · - Prov ...

  • Hub Co

    Customer Service Representative

    2 weeks ago

    Hub Co Watford, United Kingdom

    Job Title: Customer Service Representative · Location: Watford · Employment Type: Full-Time (Summer Intern Availability) · **Responsibilities**: · - Resolving customer complaints in a timely and professional manner. · - Liaising with other departments to ensure customer satisfact ...

  • Harrisons Probate Solutions Group

    Customer Service Representative

    4 weeks ago

    Harrisons Probate Solutions Group Watford, United Kingdom

    **Company Overview**:Harrisons Probate Solutions Group is a leading Probate Services company committed to providing exceptional customer service and satisfaction. We pride ourselves on delivering high-quality products/services and aim to create positive experiences for our valued ...

  • Dacorum Borough Council

    Customer Service Representative

    2 weeks ago

    Dacorum Borough Council Hemel Hempstead, United Kingdom Fixed term

    Customer Service Representative · Job description2 x Fixed Term contracts until 31st March 2025 · 20 hours per week (10am-2pm Monday-Friday) · Ref: CS107 · An exciting opportunity has arisen for two enthusiastic individuals with excellent customer service skills to join our team. ...

  • CSP

    Sales and Customer Service Representative

    3 weeks ago

    CSP Watford, United Kingdom

    We are seeking an enthusiastic sales/customer service representative who is passionate about providing exceptional customer service and achieving sales targets. As a sales representative, you will be responsible for promoting products and services to new customers while ensuring ...

  • Moxie marketing group

    Customer Service and Sales Representative

    3 weeks ago

    Moxie marketing group Watford, United Kingdom

    Are you looking for a fresh opportunity? Want to take control of your future? · Good news: We are recruiting · Join for an immediate start career in Direct Sales, Advertising and Marketing. No experience necessary. · We are seeking confident individuals with excellent communicati ...

  • eFinancialCareers

    Senior Customer Service Representative

    4 weeks ago

    eFinancialCareers Potters Bar, United Kingdom

    Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. · Part of our par ...

  • Irish Life

    Senior Customer Service Representative

    3 weeks ago

    Irish Life Potters Bar, United Kingdom

    **Location**:Potters Bar, GB**Company**:CLFIS Limited**Description: · - Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by op ...

  • Three Rivers District Council

    Customer Service Representative

    4 weeks ago

    Three Rivers District Council Rickmansworth, United Kingdom

    **Customer Service Representative** · Rickmansworth, Hertfordshire · £25,878 to £27,344 per annum · Three Rivers District in South West Hertfordshire straddles the north west corner of the M25 on the edge of Greater London. The district is a mixture of beautiful countryside, vill ...

  • Globus Medical

    Customer Service Representative

    4 days ago

    Globus Medical Elstree, United Kingdom

    This role will be based 4 days in our office in Elstree and 1 day from home. · Acts as a focal point for communications between the customers, sales representatives, distribution team and the carriers to handle a variety of pre-sales or post-sales service functions. · Receives an ...

  • Response Personnel Ltd

    Customer Service Representative

    2 weeks ago

    Response Personnel Ltd Dunstable, United Kingdom

    **Customer Service Representative** · On-going temporary contract · Hours: Monday to Friday & · £12.89 per hour · Working full-time on site for the first 3 months, then hybrid working: 3 days on site and 2 days WFH. · We have a great opportunity for a Customer Service Representa ...

  • Foyne Jones

    Customer Service Representative

    2 weeks ago

    Foyne Jones Enfield, United Kingdom

    Are you passionate about delivering excellent service to ensure customers find all their roofing needs? We have a great opportunity to join our clients as a Customer Service Representative, who run a well-established roofing merchant, based in Winchmore Hill. · In this role, you ...