Ward manager - Epsom, United Kingdom - Central and North West London NHS Foundation Trust

Description

Job summary

The post-holder will have specific responsibility for managing the day-to-day functioning of Ascot Villa. Ascot Villa is a 15 bedded High Dependency rehabilitation unit and services a mixed gender population.

The post holder will be responsible for ensuring the delivery of a high-quality service and take a lead role in ensuring continuous improvements of standards. Working within the ethos of the service, the post-holder will ensure that patient and carer involvement is placed at the heart of service planning and delivery. The post-holder will have 24-hour responsibility for the management of the Unit resources in line with operational requirements and financial parameters of their area of responsibility with the Operational Manager/Modern Matron.

Main duties of the job

The post-holder will have 24-hour operational responsibility for the ward in close collaboration with patients, carers, acute inpatient ward managers, multidisciplinary teams, CMHTs, CCGs and other community agencies, providing leadership and supervision to the multi-disciplinary team. The post-holder will provide strong professional leadership and/or line management for all ward-based nursing staff, professionals allied to medicine and support staff as appropriate, to optimise standards of patient care within their area of responsibility. They will be responsible for working closely with colleagues and senior clinicians to develop the service in line with the Trust's strategy for the severe and enduring mentally ill.

The post-holder is responsible for the provision of a cost-effective service, ensuring a safe environment for patients, staff and carers. They will also undertake some clinical duties as the senior clinical team leader. They will act up as required for the Matron. They will need to inspire and facilitate the development of ward staff by providing an open, supportive and encouraging environment in which all staff are valued and where best practice prospers. The post-holder will provide clinical leadership, guidance and support to registered and unregistered multi-disciplinary staff within the local Mental Health service by having regularly allocated hours in the role of Senior Nurse for the Rehabilitation Service.

About us

Central and North West London Mental Health NHS Trust is committed to involve staff at all levels in the development of the organisation. Managers should ensure that staff are encouraged and involved in organisational and service developments including business planning and they are able to influence discussions, which affect them and their working conditions. All managers should engender a culture of openness and inclusion so that staff feel free to contribute and voice concerns. They should develop and implement communication systems that ensure staff are well informed and have an opportunity to feedback their views.

Job responsibilities

Promote the health and well-being of patients and maintain a safe, caring and therapeutic environment.

To ensure nursing practice is in accordance with the NMC Code of Professional Conduct (NMC 2002) and Mental Health Legislation.

Demonstrate overall responsibility and accountability for standards of care in conjunction with the Matron.

Act ethically to meet the needs of the patient.

Always act in a manner as to promote and safeguard the interests and well being of patients, visitors and colleagues.

To provide, in partnership with patients, evidence-based care-plans that include ongoing evaluation and review, incorporate cultural preferences, health beliefs, behaviours and traditional practices as well as respecting differences in relation to gender, sexuality, ethnicity, religion, and disability.

Take overall responsibility for ensuring a systematic approach to care using approved assessment tools.

Develop, implement & evaluate programmes of care using a problem-solving approach that ensures the needs of each individual patient are met throughout their admission, including detailed arrangements for discharge.

To have an awareness of relational, physical and procedural security within an open rehab unit care setting in order to ensure a safe and therapeutic environment

Overall responsibility to ensure that all patients on the unit have their after-care planned and documented effectively in partnership with them and other agencies/services through CPA.

Ensure the maintenance of accurate records in line with Trust policy and NMC

Participate in the maintenance of general and specific patient observations, accurately recording all relevant information, and in risk assessments as required.

Participate as an active member of the nursing and multi-disciplinary teams, accountable for your practice, and work collaboratively and in partnership with patients and other health care professionals or agencies in the delivery of care.

Develop, promote and implement the philosophy, vision and values of the service.

Make professionally autonomous decisions without supervision

Ensure the provision of meaningful activities and therapeutic groups on the unit on a daily basis

Take the lead in carrying out audits to keep up to date with current national and local guidelines, NSFs, clinical governance agenda etc.

To ensure that ward staff are competent in the use of benchmarking techniques and are empowered to utilise an evidence-based approach to care.

To ensure the safe custody of patients property where appropriate in accordance with Trust and local policy.

Implement and evaluate ward-based systems to monitor cleanliness & infection control.

To take leadership in the storage and administration of drugs in accordance with legal requirements, local policies and procedures.

Plan and organise the duty rota for staff to ensure an effective skill mix of staff necessary to safely meet the needs of the service.

Generate new solutions to improve service delivery and evaluate their effectiveness.

Attend meetings and take a key role in the planning of local service delivery.

Participate within Trust and local Care Quality Groups activity, making this accessible to ward staff.

To review and evaluate activity and effectiveness of care through audit, both locally and as part of the Trust

To take leadership in standard setting and protocol development for the care of patients with mental disorder.

Ensure timely collation of responses to complaints about any aspect of patient care and share lessons learnt from processes.

Work with the Matron around areas of complaints/incidents.

Ensure that the ward bench marking is in line with Essence of Care documentation.

To act up, as necessary, for the Matron during annual leave, sickness/absence or as part of own development plan.

To be conversant with the Trusts policies and procedures, including those of the Unit/Department within Mental Health Services.

To act as a suitable role model for your grade of employment.

Participate in rotational duties and working in alternative care settings as required.

Ensure that rehabilitation is at the care of activities and interventions.

To ensure TMVA (Therapeutic Management of aggression and Violence) is implemented according to the Trust policy and that you are Trained in and able and willing to actively participate in TMVA.

Work within agreed levels of resources both human and financial.

To assist and support the Matron in the establishment of an efficient working environment, making the most effective and efficient use of staff, supplies and services.

Responsibility for the effective management of human, financial and information resources within the Ward.

Develop and maintain appropriate performance and quality measures for the ward's activities and monitor performance against them. Take appropriate action to ensure that agreed standards are achieved and improved on.

To act as Senior Nurse, providing information, support and guidance to staff. taking the lead in emergencies (Fire, Cardiac Arrest, un-toward Incidents) and acting as point of contact for external agencies.

Ensure that agreed Trust policies and procedures are followed.

Report any maintenance requirements through the Trust processes.

Provide the unit with professional leadership and expertise, keeping up to date with relevant professional developments, technical and legal information and best practice, and applying this knowledge to the management of the unit's work and the development of its staff.

Provide the unit with a clear direction and vision. Ensure that services have clearly stated aims and objectives and ways of demonstrating the outcomes it achieves, and that these are regularly reviewed to keep them in line with best practice, the needs of users and partners, and the lessons that have been learnt in doing the work.

Overall clinical and managerial responsibility for Nurses and unregistered staff and other staff employed on the unit.

Provide professional advice, facilitating role development and professional education, helping staff develop their full potential.

Initiate, implement and evaluate a staff development strategy and programme, and ensure that the training and development needs of all individual staff within the unit are regularly assessed and provided for.

To induct, supervise, support and appraise the staff directly reporting to you, and ensure that the same processes are carried out to a high quality throughout the ward. Evaluate the performance of staff individually and as a unit, and take any appropriate action.

Operate Trust's recruitment, absence management and other policies and procedures as required.

Develop budgets and financial/business plans for ward projects and manage the ward's budget to ensure that the agreed income and expenditure targets are met.

To encourage and develop teamwork within the disciplines, to evaluate and audit care.

Participate, together with other members of the MDT in service reviews.

To facilitate and participate in multidisciplinary education and clinical supervision and reflective practice.

Act as mentor to other nurses undergoing degree programme.

Act as tutor to student and conversion course nurses as appropriate.

To support students of any discipline undertaking a work placement

Qualifications

Essential

essential

Essential

Desirable

SKILLS & ABILITIES

Essential