Social Care Practitioner - Haverfordwest, Pembrokeshire, United Kingdom - Hywel Dda University Health Board

Description

This is an exciting opportunity to play a key role in shaping and modernising Mental Health services in Hywel Dda University Health Board based in Withybush General Hospital, Haverfordwest or Brynmair Clinic in Prince Phillip Hospital Llanelli.

One of the central points of Hywel Dda's 'Transforming Mental Health Agenda' is a 'Single Point of Contact to improve access for everyone'.

This Single Point of Contact is a 24/7 telephone mental health triage assessment service delivered by skilled professional staff who will provide sensitive and specialist mental health screening to ensure individuals receive the appropriate outcome.

The philosophy of the service is as follows:

Compassion - When people ask for support for a crisis of their mental health they are listened to & supported.

Equality - A crisis of mental health should be treated with the same urgency as physical health care.

Resilience - Build responses on the strengths of the individual and provide information and options for self-care and self-referral.

As a Band 5 Wellbeing Practitioner you will provide an all-age service offering high quality telephone triage, coaching, advice, and assessment to individuals presenting with existing mental illness, in mental distress or acute crisis, resulting in a safe and appropriate clinical decision.

Information, advice and guidance will also be provided for families and carers and there will be a professional telephone line for our partner agencies such as GP's, Welsh Ambulance, Local Authority, Police and the third sector.

The wellbeing Practitioner will work under the guidance of a Senior Practitioner on a shift basis covering 24 hours 7 days a week with a varied multi-disciplinary team.

Using a range of psychological interventions and skills to support individuals with mental health problems.

You will support the Clinical Lead in developing the new innovative Mental Health Single Point of Contact service which will be facilitated though the National 111 service.

The service will operate 24 hours 7 days a week and you will need to be flexible in your working patterns to meet the service need, which will include out of hours and weekend working.

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties.

Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales.

We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:


Seven community hospitals:
Amman Valley and Llandovery in Carmarthenshire Tregaron, Aberaeron and Cardigan in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire

48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres

Numerous locations providing mental health and learning disabilities services

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Ongoing support and professional development will be provided alongside personal development and comprehensive induction and training package.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.

If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Educated to graduate/diploma level in a related filed e.g. psychology, social care, occupational therapy Or equivalent demonstrable experience of working at graduate/diploma level, or lived experience of mental ill health
Knowledge of a broad range of mental health and well-being conditions
Knowledge of the Mental Health Act and Mental Capacity Act

Awareness of national and local issues concerning mental health

Working knowledge of risk management
Knowledge and application of safeguarding policies and procedures for children and adults

Application of evidenced based psychological therapy interventions
Working knowledge and application of the recovery model

Ability to travel across the health board footprint in a timely manner
Flexible working in line with service need over 24 hours 7 days a week

Language Skills
Welsh Speaker (Level 1)

Hywel Dda University Health Board
Prince Philip Hospital