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Syston

    Customer Relationship Manager- CRM - Syston, United Kingdom - Dunelm

    Dunelm
    Dunelm Syston, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Overview

    Home. There's no place like it. And there's no feeling like helping people create the joy of feeling truly at home. At Dunelm, that's what we do. We're the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.

    We are the UK's Number One homewares retailer offering over 70,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.

    We are ambitious in our plans to drive further expansion of the business to more customers, shopping more frequently, with more choice, enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing landscape. In developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we move forward.

    The purpose of the Customer Relationship team is to grow awareness of Dunelm's product range, improve engagement and increase shopping frequency through relevant and timely communications and notifications. Through an increase in purchase frequency, we will therefore drive lifetime value and overall business sales. This role is a hybrid opportunity.

    Find your happy place

    Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.


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