Jobs

    Part Time Telephone Receptionist - Manchester, United Kingdom - AQA Recruiting

    AQA Recruiting
    AQA Recruiting Manchester, United Kingdom

    2 weeks ago

    Default job background
    Part time
    Description
    At AQA, we're committed to advancing education and we're committed to our people.

    As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen.

    Fixed Term Contract - 6 months
    Part-Time (Monday to Friday 2:30pm-7pm)
    We're excited to invite you to join our dynamic Facilities Services team in the heart of Manchester. In this role, you'll be at the centre of our operations, ensuring our reception runs smoothly throughout the week. 25 days (pro rata) annual leave plus all Bank Holidays
    ~ A wellbeing focus and working onsite in multi million pound refurbished office with access to an onsite Gym and Yoga classes.
    ~ Professional and personal development at your fingertips.
    ~ Excellent contributory pension; 5% towards your pension.

    Manage the reception area, ensuring it is clean, organised, and presentable always
    Meeting room administration- To book and co-ordinate meetings rooms and ensuring they are effectively utilised.
    Communication ensuring a smooth and seamless 'hand over' with other members of the reception team.
    Ensuring visitor access to site is in line with security policy
    Knowledge of Microsoft Office Suite (Word, Excel, Outlook) is useful

    There will be one interview for the team to get to know you face to face in our Manchester office.

    Deliver and contribute to the development of operational Facilities Services across a specific site ensuring the provision of high quality, compliant, convenient, flexible, and customer focused services.

    As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen.

    Fixed Term Contract - 6 months
    Part-Time (Monday to Friday 2:30pm-7pm)
    We're excited to invite you to join our dynamic Facilities Services team in the heart of Manchester. In this role, you'll be at the centre of our operations, ensuring our reception runs smoothly throughout the week. 25 days (pro rata) annual leave plus all Bank Holidays
    ~ A wellbeing focus and working onsite in multi million pound refurbished office with access to an onsite Gym and Yoga classes.
    ~ Professional and personal development at your fingertips.
    ~ Excellent contributory pension; 5% towards your pension.

    Manage the reception area, ensuring it is clean, organised, and presentable always
    Meeting room administration- To book and co-ordinate meetings rooms and ensuring they are effectively utilised.
    Communication ensuring a smooth and seamless 'hand over' with other members of the reception team.
    Ensuring visitor access to site is in line with security policy
    Knowledge of Microsoft Office Suite (Word, Excel, Outlook) is useful

    There will be one interview for the team to get to know you face to face in our Manchester office.

    Deliver and contribute to the development of operational Facilities Services across a specific site ensuring the provision of high quality, compliant, convenient, flexible, and customer focused services.

    Operating within a team, this role has primary responsibility for service lines which include but are not restricted to reception, security, room and video conference management, office administration (including purchasing and invoicing) and service desk support.

    Ensures continuous development of services by identifying areas for improvement, cost efficiencies and enhanced customer experience and supporting the implementation of effective solutions.

    Delivers the consistent provision of efficient and effective facilities services based on thorough understanding and insight of customer requirements and business needs to create a supportive, comfortable and safe environment.

    Demonstrates commercial flexibility by undertaking other responsibilities which are of a commensurate level as business needs change.
    Demonstrates commercial flexibility by undertaking other responsibilities which are of a commensurate level as business needs change.
    Sound financial management and a robust asset base

    Executes practices, systems and processes in line with documented guidelines and compliance regulations reducing the potential of risk to the organisation to minimise any financial impact.

    Delivers all services to agreed targets to ensure the performance and colleague benefit of the Facilities Management Services remain value for money to AQA.

    Ensures customer day to day requirements are delivered on time and in line with service level agreements and key performance indicators and department objectives.

    Provides effective and flexible daily and weekly workload management prioritising requirements and operating as a team to deliver a seamless service to fluctuating demands and multiple objectives.

    Takes personal responsibility for career and personal development and growth by seeking opportunities to improve knowledge skills and experience and fully participating in performance management discussions, coaching opportunities and objective setting.

    Supports and inspires peers and other team members to deliver high levels of performance by modelling corporate behaviours with confidence and providing feedback and support to achieve a high performing team status.

    Contractors on site
    A/I - Experience of examination business, commercial environment.
    AQA's Behaviour Framework which is assessed through the selection/probation process
    P – probation About Us

    AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year.

    Our purpose is to advance education by helping students and teachers to realise their potential.

    To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally.

    Please note that Faye will not be able to assist you with enquiries regarding Temporary vacancies or non-recruitment enquiries.

    If you have query regarding Temporary vacancies, please contact:

    Hybrid Working
    We're operating a hybrid working model. This allows for our colleagues to work from two days a week in one of our offices across England.

    AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.

    Please note that due to the confidential nature of our work, we are unable to employ people for our temporary roles who are currently a candidate for Key Stage 4 and 5 public examinations.

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