- Responsible for managing case load within the Car Finance Sector
- Drafting of Letters of Claims, Pre Action Applications and advice letters to customers.
- Drafting proceedings to obtain return of goods order and money claims
- Attend telephone hearings.
- To review incoming information / litigation correspondence and establish a possible claim route
- Ensure all information is scanned and uploaded to the case / customer management system in a timely manner
- Maintaining the case management system, making sure all workflow steps are correctly inputted
- Providing regular and accurate litigation report to wider business audience
- Prepare claim documents and proceedings
- Deal with case as they proceed via the court process
- Ensure compliance with court deadlines and directions
- Support experts by providing them with all the information they need, liaising with them to ensure they review cases as quickly as possible
- Reengineering of processes to optimise efficiencies
- Be proactive and use initiative when presented with problems or issues
- Provide excellent customer service by regularly updating clients on the progress of their case and answering any queries in a professional manner
- Working to tight and demanding timelines
- Working across functions to improve customer journey
What we need from you: - Experience in Financial services or motor sector desirable
- Litigation experience (essential)
- Experience in managing own case load
- 2 years customer service experience
- Competent I.T Skills -Proficient in the use of Microsoft Office, in particular Excel
- Strong communication skills
The successful candidate will be required at all times to act within the standards expected within Consumer Duty and comply with The Conduct Rules which set the minimum standard of individual behaviour expected when carrying out a role at Specialist Motor Finance. These rules include:
You must act with integrity.
You must act with due skill, care and diligence.
You must be open and cooperative with the FCA, the PRA and other regulators.
You must pay due regards to the interests of customers and treat them fairly.
You must observe proper standards of market conduct.
You must act to deliver good outcomes for retail customers.
Employee benefits - Pension scheme - up to 8% contributory pension
- 26 days holiday + banh holidays + Purchase additional annual leave
- Employee referral programme
- Perks at Work
- Above and Beyond awards
- Income protection scheme
- Employee of the Year
- Long Service awards
- Discretionary annual bonus
- Life assurance
- Discounted gym membership
- Flexible working
- Training and exam sponsorship
- Employee assistance programme
- Paid volunteer days
- Social eventsInterested? Apply today to find out more
-
Paralegal
4 hours ago
Interquest Group Chester, United Kingdom Full timeOur client who offers finance to customers who are not accepted by the mainstream lenders and has built up a reputation for providing a strong product range are recruiting a Paralegal to be based from their office in Chester, where there is a hybrid working policy in place. The r ...
-
Paralegal
4 days ago
Specialist Motor Finance Chester, United Kingdom Full timeSpecialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers. · Established in 2014, SMF have built up a reputation for providing a strong product range, offering quick decisions through t ...
-
Litigation Paralegal
4 hours ago
PP Associates Ltd Chester, United Kingdom Full timeMy client, a successful financial business in Chester is looking to recruit an experienced Litigation Paralegal to join their Legal team. If you have recent experience working in a similar Paralegal role, then please get in touch · Key Responsibilities: · Responsible for managin ...
-
Conveyancing Paralegal
1 day ago
Douglas Scott Legal Recruitment Chester, United KingdomConveyancing Paralegal · Chester · A well established regional practice are currently looking for a Paralegal to work in their busy Conveyancing Department. · Experience of Conveyancing is essential along with experience using Conveyancing Case Management. · Working within a busy ...
-
Litigation Paralegal
1 day ago
Specialist Motor Finance Chester, United Kingdom Full timeLitigation Paralegal - Hybrid working - Chester Business Park - Permanent - up to £30,000 · Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers. · Established in 2014, SMF have bu ...
-
Civil Litigation Paralegal
1 week ago
Thornton Legal Chester, United KingdomA leading Commercial Law firm is seeking an experienced Civil Litigation Paralegal to join their team. The role is based at their Chester office. · **The Role**: · You will be working predominantly within the Contentious Probate team dealing with a range of trust and probate disp ...
-
qed legal Cheshire, United KingdomAn excellent opportunity has come up for a **Paralegal / Trainee Solicitor** to join a great niche commercial firm in the Cheshire area, as it looks to grow. This role will provide great training, in order to qualify as a Solicitor. The roleoffers the following: · ?Training Contr ...
-
Paralegal
1 week ago
Search Consultancy Birkenhead, United KingdomMy client based in Birkenhead is looking to recruit a full time Paralegal. This is an entry level position and full training will be provided. You will be joining an experienced, forward-thinking and friendly team within a supportive working environment. ...
-
Paralegal
6 days ago
InterQuest Financial Markets Chester, United KingdomJob Description · Our client who offers finance to customers who are not accepted by the mainstream lenders and has built up a reputation for providing a strong product range are recruiting a Paralegal to be based from their office in Chester, where there is a hybrid working poli ...
-
Family Paralegal
1 day ago
Clayton Legal Birkenhead, United KingdomFamily Paralegal · The successful Family Paralegal will ideally have a minimum of 12 months experience across all areas of family law to enable them to hit the ground running within this busy team.Working closely with a team of Fee Earners you will be supporting on files thatare ...
-
Family Paralegal
1 week ago
Reed Legal Wirral, United KingdomREED Legal are recruiting on behalf of an established firm of solicitors who are looking for an experienced family law paralegal on a full-time basis to work at their offices based on the Wirral.The job will initially involve working in the office fulltime but there may be an opp ...
-
Family Paralegal
1 day ago
Douglas Scott Legal Recruitment Liverpool, United KingdomFamily Paralegal/Legal Executive · Wirral · £18,000 - £22,000 · Are you an experienced Paralegal/Legal Executive looking for an exciting new opportunity to join a team of award-winning family lawyers and assist with a large case load? · The role will be based in the Wirral office ...
-
Childcare Paralegal
1 week ago
Service Care Solutions - Legal Liverpool, United KingdomService Care Legal are currently recruiting a paralegal to join their childcare legal team. This is a great opportunity for someone with legal experience in this area of work. This will be based in Merseyside, the role offers the successful applicant agileworking and a fantastic ...
-
Family Paralegal
1 week ago
Clayton Legal Leigh, United KingdomFamily Paralegal · A leading firm with offices nationwide are seeking a Family Paralegal to join their ever growing team based in one of their Greater Manchester offices.They are a multi-service law firm and offer ongoing support and opportunities for progression and pridethemsel ...
-
Family Paralegal
1 week ago
Thornton Legal Liverpool, United KingdomA leading Commercial Law firm with offices nationwide are seeking a Family Paralegal to join their highly regarded Family team based in Liverpool. · **The Role**: · You will be assisting the wider Family Law team with a range of Family matters to include divorce proceedings, chil ...
-
Recoveries Paralegal
6 days ago
G2 Legal Limited Birkenhead, United KingdomA fantastic position within the dedicated Recoveries department of an award winning specialist practice in Liverpool has opened. They are looking to expand their dedicated Recoveries department with the addition of an experienced and enthusiastic fee earneror paralegal with previ ...
-
Family Paralegal
1 day ago
Douglas Scott Legal Recruitment Liverpool, United KingdomFamily Paralegal · Liverpool · £18,000 - £22,000 · Are you an experienced Paralegal looking for an exciting new opportunity to join a team of award-winning family lawyers and assist with a large case load? · The role will be based in the Allerton office and would require at least ...
-
Litigation Paralegal
1 day ago
Service Care Solutions - Legal Merseyside, United KingdomRole: Litigation Paralegal · Location: Merseyside · **Salary**: £19,000 to £23,000 (Depending on experience) · - Experience of debt recovery or Commercial Litigation · - Supporting the Head of Department and legal Clerk with workload. · The Person-- Enthusiastic and ambitious and ...
-
Family Paralegal
1 week ago
Clayton Legal Liverpool, United Kingdom**Family Paralegal - Liverpool** · My client is a highly reputable and well-established legal practice offering expert legal advice to support both businesses and individuals on a wide range of legal matters. This friendly, forward-thinking firm are looking to recruit an ambitiou ...
-
Litigation Paralegal
1 day ago
qed legal Merseyside, United KingdomA top commercial debt recovery firm in the Merseyside are looking to add a **Litigation Paralegal** to their expanding and thriving team. · ?The role offers a great, higher than market salary of £33,000, realistic bonus scheme as well as a great opportunity to enhance your litiga ...
Paralegal - Cheshire, United Kingdom - Specialist Motor Finance
Description
Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers.Established in 2014, SMF have built up a reputation for providing a strong product range, offering quick decisions through the application process and a collaborative approach to working with our customers throughout the life of their agreement.
Main duties and
responsibilities:
