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Global Account Manager - Manchester, United Kingdom - Kynetec
Description
Kynetec is the global leader in agricultural and animal health market insights. We have a long history of market research expertise, specialising in animal health and nutrition, crop protection, farm machinery and equipment, seed/biotech and fertilisers.
Backed by a team of more than 850 market researchers, interviewers, data analysts, marketing scientists and data visualization specialists, our number one priority is to ensure that we deliver the highest-quality insight and foresight at the right time to enable our clients to confidently make the best decisions for their business.
Across the globe, our employees are located across 28 major agriculture and animal health countries. Our coverage extends to major and niche sectors of our industry, where we regularly undertake research projects in more than 80 countries.
We are actively seeking a Global Account Manager who will be accountable for specified clients and operating across the business to grow the business for sustainable, profitable revenue growth, organic (and enterprise level opportunity spotting)
Role Purpose
You will be expected to manage global accounts, overseeing all aspects of the clients business, you will own the build, maintenance and execution of account plans, managing customer queries, finding and implementing solutions, and maintaining a positive relationship. You will act as an ambassador of Kynetec brand and will look for new opportunities to further develop the business.
Job Description
Achievement of regional revenue and margin targets:
o You plan sales and work with the finance team to finalize budgets for the fiscal year
o You conduct sales meetings and collaborate with Client Success teams to prepare proposals based on client needs
o You follow-up on sales initiatives and drive those towards success (contracts)
o You are responsible for progressing sales bookings and invoicing
o You keep track of sales revenue and gross margin targets for your clients
Account management & client presentations
o Build relationships with key client stakeholders
o You handle client complaints & find solutions to issues raised, collaborating with colleagues in a positive way on each matter.
o You respond to specific questions clients may have with regards to our data and capabilities
o You prepare for personal or online presentations and contribute to those presentations together with your colleagues.
Driver of Business Development:
o You work on sales pipelines, by deepening the relationship with the existing clients, widening our touch points, finding new budget holders within our existing customers.
o You search and qualify new prospects
Collaboration with Internal Stakeholders:
o You escalate client issues, communicate steps taken, future steps and client needs internally.
o You partner with internal resources to drive additional value and expertise
o You build effective relationships and develop influence with UK, Western Europe, and Global Client Success team and Global Account Managers
o You give input/feedback to further optimize our presentation documents for the future
Thought Leadership:
o You develop trends and insights to be used for thought leadership or marketing
Skills required
· You have an understanding of the innerworkings of agricultural companies and expertise in agricultural markets – crop protection, seed, equipment, and/or agtech
· You can translate customer business questions into market research solutions
· You have a good understanding of the agricultural market
· You enjoy presenting for large and/or senior level audiences – both during personal presentations and online presentations
· You have experience in working directly with clients or have been at the Industry side
· Familiarity with using and improving CRM (e.g. SalesForce, hubspot, Netsuite)
Kynetecs Purpose
Shaping a sustainable future for agriculture, animal heath, and the food value chain through unparalleled data analytics and market insights.
Empowerment – We encourage leadership at all levels of our organisation
Passion – Our passion & enthusiasm inspires others. We are committed to our colleagues, clients and the industry we serve
Integrity – We always strive to do the right thing. Our word is our bond. We act transparently and ethically to be trusted partners and teammates.
Creativity – We embrace change and the pursuit of continuous improvement. We nurture creative problem solving and seek opportunities for innovation
Togetherness – We collaborate and support each other across all borders, divisions and teams. We are strong together. We celebrate and share success.
As an equal opportunity's employer, Kynetec is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Kynetec
