- Lead and manage a team of service technicians, ensuring timely and effective completion of service contracts.
- Maintain strong relationships with clients, ensuring customer satisfaction and retention.
- Grow the service division to achieve personal and business goals, with resources available to help achieve plans.
- Future opportunity for career growth and progression.
- Proven experience in a service management role, ideally within the refrigeration, HVACR or Process Engineering sector.
- Excellent leadership and team management skills.
- Ability to effectively deliver on customer expectations.
- Strong communication skills and customer-focused approach.
- £60K-£65K
- Car/ Allowance £6,500
- Bonus up to 15%
- 26 Holidays
- Private Medical
- Pension
- Comprehensive benefits package.
- Opportunities for professional development and training.
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Service Manager - Dartford, United Kingdom - TAILORED TECHNICAL SOLUTIONS LTD
Description
Service Manager – Critical Refrigeration / Cooling Contracts
Location:Southeast - Kent
Company Profile:
Join a leading service contractor who also manufacturer refrigeration systems for the process, food and beverage sector, with over 100 years specializing in industrial-scale cooling, refrigeration, and chiller systems.
Position Overview:
We are seeking a Service Manager to oversee a skilled team of technicians, lead growth of the service unit and ensure contracts are ran efficiently and smoothly, the branch has a long standing and stable team with a lot of growth opportunity to grow the team and resources available to assisting in gaining more contracts.
Key Responsibilities:
Requirements:
Package: