-
Transition Manager
3 weeks ago
L&G Recruitment london, United KingdomExperience working as a Service Transition Manager · ITIL Certification and ITIL Service Transition-certified (Nice to Have) · Experience in Service Management concepts and ability to apply these in a Service Transition context · ...
-
Transition Manager
1 week ago
British Council London, United KingdomWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. · We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in par ...
-
Transition Manager
3 weeks ago
L&G Recruitment london, United KingdomJob DescriptionExperience working as a Service Transition Manager · ITIL Certification and ITIL Service Transition-certified (Nice to Have) · Experience in Service Management concepts and ability to apply these in a Service Transition context · ...
-
Transition Manager
1 day ago
FalconSmartIT London, United KingdomJob Title: Transition Manager · Location: London, UK · Type: Contract · Job Description: · Experience: · We need a Transition Manager (onsite – UK location) on immediate basis. · Client location is London (London Bridge). We are ok with the candidate to be in Birmingham location ...
-
Transition Manager
6 days ago
British Council London, United KingdomPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Location: London, UKM, GB Belfast, UKM, GB Cardiff, UKM, GB Edinburgh, UKM, GB Manchester, UKM, GB · We support peace and prosperity by building connections, understanding and trust ...
-
Transition Manager
3 weeks ago
Wipro london, United KingdomJob DescriptionThe Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We are an exciting organization to work ...
-
Service Transition Manager
2 weeks ago
SCC United KingdomSCC Flex Contract: Service Transition Manager- £550 per day - via Umbrella - Remote · As a Service Transition Manager, you will: · Service Review: Analyse existing IT services and roadmaps. · Transition Planning: Develop and implement detailed transition plans. · Stakeholder Enga ...
-
Service Transition Manager
1 week ago
Computappoint United KingdomSERVICE TRANSITION MANAGER · Fully remote - with occasional UK wide travel · Permanent · Up to £75,000 · The Role: · This exciting opportunity for an experienced Service Transition Manager to set the standard for service design, transition, and delivery will offer you the ch ...
-
Service Transition Manager
3 weeks ago
Bell Integration - Driving Digital Transformation england, United KingdomOverview · The Service Excellence, Design and Transition Department sets the standards for service design, transition, and delivery for Bell. The Transition Manager engages throughout the pre-sales stage through to delivery / service commencement or decommission to ensure all ser ...
-
Senior PMO Manager Transition and Transformation
4 weeks ago
Deltra Recruitment Limited London, United Kingdom**Senior PMO Manager** · **Up to £700 per day** · **Remote Working/ London (mínimal)** · **Outside IR35** · **4 months, potential view to extend · Needs to be able to start before 10th March** · **Context** · My client, a global IT consultancy is looking for a Senior PMO Manager ...
-
Service Transition Manager
1 week ago
SCC London, United KingdomSCC Flex Contract: Service Transition Manager- £550 per day - via Umbrella - RemoteAs a Service Transition Manager, you will:Service Review: Analyse existing IT services and roadmaps.Transition Planning: Develop and implement detailed transition plans.Stakeholder Engagement: Comm ...
-
Service Transition manager
2 weeks ago
AdRoc Group London, United KingdomJob Description · We are looking for a Service Transition manager for one of our public sector clients. · Rate: up to £600 per dayLength: 12 monthsLocation: Remote, occasional travel to LondonInside IR35 · As a Service Transition manageryou will have experience in:Demonstrable ex ...
-
Salesforce Transition Manager
3 weeks ago
Wipro london, United KingdomJob DescriptionAbout Wipro: · Wipro's dynamic approach to people, process, and technology has led them to be an industry leader for decades. Additionally, since 2006, Wipro has helped companies power their business with the cloud. We provide professional services that help enterp ...
-
Service Transition Manager
1 week ago
Advanced Resource Managers London, United KingdomService Transition Lead · 8 Months · Location: Birmingham or London. Expectation is two days on-site working per week · £587.12 per day (Inside IR35) · On the job details - · The objective of this role is to support a programme of works to move shadow IT (all digital, data, a ...
-
Service Transition Manager
3 weeks ago
Computappoint London, United KingdomSERVICE TRANSITION MANAGER · Fully remote - with occasional UK wide travelnPermanentnUp to £75,000 · The Role:nThis exciting opportunity for an experienced Service Transition Manager to set the standard for service design, transition, and delivery will offer you the chance to wor ...
-
Onboarding and Transition Manager 12-month Ftc
3 weeks ago
eFinancialCareers London, United Kingdom**Main Duties and Responsibilities** · - Manage and co-ordinate the client On-Boarding, off-boarding and transitional activity of The Firm's pooled funds, Segregated mandates and CLOS · - Lead co-ordination of all stakeholders, internal & external through the clients on boarding ...
-
Service Transition Manager
1 week ago
ARM City of London, United Kingdom Contract, Full timeService Transition Lead · 8 Months · Location: Birmingham or London. Expectation is two days on-site working per week · £587.12 per day (Inside IR35) · On the job details - · The objective of this role is to support a programme of works to move shadow IT (all digital, data, and t ...
-
Senior Service Transition Manager
2 weeks ago
TEKsystems London, United Kingdom Full timeDescription: · The Senior Service Transition engineer has proficiency in a diverse set of technologies and tools necessary to design, lead implement and drive transformation to a modern, colleague orientated digital workplace. · You will work within a global team of Security and ...
-
Senior Service Transition Manager
2 weeks ago
TEKsystems London, United KingdomDescription: · The Senior Service Transition engineer has proficiency in a diverse set of technologies and tools necessary to design, lead implement and drive transformation to a modern, colleague orientated digital workplace. · You will work within a global team of Security an ...
-
Service Design Transition Managers
1 week ago
Amber Labs London, United Kingdom RemoteAt Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all ...
Service Transition Manager - London, United Kingdom - Bell Integration - Driving Digital Transformation
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
OverviewnThe Service Excellence, Design and Transition Department sets the standards for service design, transition, and delivery for Bell.The Transition Manager engages throughout the pre-sales stage through to delivery / service commencement or decommission to ensure all services are designed, configured, and transitioned utilising a standard approach and acceptance criteria.
The Transition Manager is experienced in the design, transition and delivery of services and supports the practices and suppliers (where applicable) and internal Bell support functions in the onboarding of services to ensure a positive customer experience and an efficient ongoing delivery of the service.
The Role
Service Design:
nSupporting the Service Excellence Director in the development of standard service descriptions and components, service levels and support processes to aid the development of RFPs and commercial proposals and agreementsnWork with pre-sales and sales department and customers and vendors (where applicable) to develop proposal, RFP responses and create Statement of Works prior to business approval
Service Transition:
nDesign and implementation of the service in accordance with the Bell Service Transition processesnAct as the focal point of contact and working with all impacted departments to ensure support readinessnReporting progress to key stakeholders in a timely manner highlighting service and financial progress, dependencies, and risksnEnsuring all commercials, support and financial documentation is in place for the continued successful delivery of the service in accordance with the agreed processes, policies, and artefacts
Service Readiness:
nDevelopment of service readiness plans, testing completion and test result productionnObtain sign off from Service Delivery Managers, practice leads and support teams prior to service commencementnObtain Go / No Go approval from the customer and Bell practices
Continuous Service Improvement:
nCapture service improvements throughout the transition of services and ensure a templated plan is handed over to the service owner at the end of the transitionnEnsure lessons learned are documented throughout the transition and shared with the relevant internal teams for resolution and are recorded in the ITSM toolsnSupport the continuous improvement of Bell's internal processes and service delivery
Experience, Skills & QualificationsnMinimum of 5 years' service transition experience, managing service transitions, plans, and multiple onboarding technical teamsnExperience within a service delivery / operations capacitynAbility to translate contracts to align with service requirements and processesnStrong relationship management skills that aid successful knowledge transfer and service readinessnITIL4 Foundation LevelnExcellent planning and forecasting skills and ability to manage risksnPrior experience in working for a managed service provider is desired but not essentialnCommunication (written and verbal), presentation, facilitation, and administration skillsnProcess orientated with experience in developing and implementing processesnAbility to deal with high pressure to ensure positive outcomesnFlexible approach to assignment of tasks and the ability to adapt to meet changing business needsnSelf-motivatednThe ability to communicate in a clear and concise manner to all levels in a variety of different mediums
Why Join BellnWe prioritise internal development opportunities and offer access to our Udemy training platformnCompetitive SalarynFlexible remote working and a supportive environment for varying personal circumstancesnA diverse and inclusive work culturenModern vibrant workplacesnCompany pensionnPrivate healthcare/dental carenCycle to work schemenAnd much more
Protecting your privacy and the security of your data is a longstanding top priority for Bell Integration. Please consult our Privacy Notice ( click here
)
to know more about how we collect, use and transfer the personal data of our candidates.