Estates Assistant - Sale, United Kingdom - Xenia Estates

Xenia Estates
Xenia Estates
Verified Company
Sale, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Estates Assistant - Residential & Student Portfolio

  • Entrylevel position, starting salary of £24,000 per annum._


Xenia Estates are a vibrant and energetic property management firm with a clear passion for their brands and commitment to providing a first-class property management offering.

Consisting of multiple businesses, this well-established property group specialises in both residential and student block, estate and asset management, operating nationwide.


With the help of the Estates Manager(s), you will manage day-to-day issues and contractors across the sites, ensuring adherence with company standards and health & safety guidelines.

Leasehold knowledge and experience working in block management would be advantageous.


Main Duties:
-


  • Working with the wider Estates team to ensure a high level of customer service.
  • Assisting the Estates Manager to manage preventative maintenance and schedules.
  • Daytoday management of a residential and/or student portfolio, managing all repairs and planned maintenance, as well as appointing external contractors to manage repairs and upkeep.
  • Establishing and maintaining relationships with suppliers/contractors and appointing external contractors to manage repairs and upkeep.

Essential Skills & Abilities:
-


  • Excellent communication skills, both verbal and written.
  • Strong interpersonal skills and the ability to build relationships with colleagues.
  • Experience with Microsoft Office (Excel and Word as a minimum).
  • Good time management and prioritising skills with the ability to coordinate a complex workload.
  • Flexibility and able to demonstrate the ability to work on their own and as part of a team whenever required.

Experience & Qualifications:
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  • At least 12 months experience in a customer service role, either office, retail or hospitality based.
  • Experience of completing administration work.
  • GCSE in English Language and Maths, grade C/5 or above.
  • Ability to use Microsoft Office.
-
Desired but not essential: -_

  • Knowledge of ARMA guidelines and requirements
  • Experience of working in property management and an awareness of section 20 consultations, fire safety and cladding.
  • Knowledge of property management software

Company Benefits:
-


  • 22 holidays per year (+ Bank Holidays) and 1 additional year for each year of service up to a maximum of 25 days.
  • New and modern office environment, conveniently located in Sale and close to transport links.
  • Opportunity to undertake industryrecognised qualifications.
  • Great scope for career progression in a fastgrowing organisation.
  • Positive, supportive and encouraging company culture.
  • Employeeappointed social committee and regular social events.
  • Employeeappointed welfare committee.
  • Additional holiday added to yearly entitlement for employee birthdays.
  • Annual charity day (opportunity to spend a working day supporting a local charity).
  • An additional afternoon off during the festive season to complete Christmas shopping.
  • Christmas Savings Club.
We look forward to hearing from you


Job Types:
Full-time, Permanent


Pay:
From £24,000.00 per year


Benefits:


  • Additional leave
  • Company events
  • Company pension
  • Health & wellbeing programme

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:


  • Customer service: 1 year (required)

Work Location:
In person

Expected start date: 03/06/2024

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