Band 2 - St Albans, United Kingdom - West Hertfordshire Teaching Hospitals NHS Trust

West Hertfordshire Teaching Hospitals NHS Trust
West Hertfordshire Teaching Hospitals NHS Trust
Verified Company
St Albans, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen for Administrative Support Officer role in the Pain Management department at West Hertfordshire Teaching Hospitals Trust.


We are looking to recruit an enthusiastic, highly organised and goals driven individual to join our team as a part-time Band 2 Administrative Support Officer (15 hours a week) in our busy department at St.

Albans City Hospital.

This role involves working as part of a team in an office environment.

The postholder will be expected to prioritise their own workload to ensure that the management of specifics admin tasks are being accomplished in line with clinical urgency and the Trust's Patient Access Policy standards.

We are a hard working friendly and flexible team; meeting ever changing demands and require someone of a similar nature.


A professional and friendly manner will be required for telephone enquiries from patients, and you will need to understand the sensitivity of the nature of work you will be carrying out, when dealing with patient matters in the strictest of confidence.

You will also be responsible for maintain accurate record keeping and adding patients to the outpatient worklist in CERNER. You will cover the telephone queries for the secretariat when they are not at their desk, and provide postal services to the team


There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust Major redevelopment works are planned as part of the New Hospital Programme.

These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.


The trust has recently gained 'teaching hospital' status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.

We are a flexible working employer

At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.

We encourage and welcome people with disabilities. If you need help, please ask.


The post holder will provide a comprehensive and efficient administrative support service to Pain Management Consultants as well as support other staff within the Pain Management team, Nursing Staff, Service Managers, RTT team and other Trust staff as appropriate towards the delivery of an efficient administrative service.

In so doing the post holder will work closely with the Consultants, along with other members of the Pain Management Team, whilst also having the ability to speak directly to patients and families in a professional manner.

This job may involve cross site working.
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