- as a pivotal escalation point for our first and second-line support teams.
- and implement policies and procedures, including Disaster Recovery plans and CyberEssentials compliance measures.
- identify and address issues and vulnerabilities to pre-emptively mitigate potential risks.
- in pre-sales activities, including project planning, analysis, and customer interaction.
- and maintain Microsoft Windows Server environments (2008 to 2019) both on-premises and in Microsoft Azure.
- the deployment, migration, and upkeep of Microsoft 365 cloud services.
- Hyper-V and VMWare infrastructures, including clustering.
- TCP/IP network analytics and design network topologies.
- robust cybersecurity measures, encompassing perimeter firewalls, client applications, and CyberEssentials compliance.
- and deploy new technologies as needed.
- strong relationships with third-party support teams to enhance collaboration and optimize processes.
- agent procedures and monitoring solutions within our RMM platform to enhance proactiveness and automation.
- experience in a managed service provider environment, preferably as a third-line engineer.
- track record of leading and managing server and network migrations in both on-premises and cloud environments.
- in Azure and Microsoft 365 is essential.
- customer-facing skills, with the ability to engage effectively with internal and external stakeholders.
- team player with self-motivation and proactive nature.
- expertise in writing IT policies, procedures, and project plans.
- to troubleshoot and resolve complex technical issues.
- knowledge of Microsoft technologies, including Windows Server, Exchange, Hyper-V, Windows 10/11, Office, and VMWare.
- understanding of network analytics, design, and troubleshooting.
- with firewalls, routing, and VLAN technologies.
- qualification is preferred.
- to continuously learn and develop professionally.
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Senior Technical Lead - Derbyshire, United Kingdom - Locke and McCloud
Description
Job DescriptionSenior Technical Lead (Managed Service Provider) - Derbyshire On-site- £40,000-£60,000
Locke & McCloud are looking for an experienced IT professional to join our client. As the lead member of the team, you will assume responsibility for providing 3rd line technical support, project management, and strategic consultation across a diverse range of client sites and industries.
Main Responsibilities:
To be considered for this role, you should have:
This role offers the opportunity to elevate your technical skills and work within a dynamic team environment. If you are driven to excel and possess excellent interpersonal and communication abilities, we encourage you to apply. Please note that this position requires mobility and a valid UK driving license.
If this role is of interest, please apply or reach out to Jacob –
Locke & McCloud are the UK's leading cyber security & information security staffing company – through having a sole focus on the cyber & information security space we have been able to foster solid relationships with some of the UK's most exciting cyber security consultancies & end users. Our focus on the information security space allows us to be able to help you find the most exciting.
