Receptionist (Part-time) - Watford, United Kingdom - Primary Care Careers

Primary Care Careers

Verified Company

Watford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

About the Role:

Suthergrey House Medical Centre are looking for a part-time Receptionist/Administrator to join our busy team based close to the city centre of Watford.

There is more to our receptionist roles than answering the phone and making appointments.

In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.

The main responsibilities of the role include:

Greeting and directing all patients;
Making appointments and giving out appointment cards, where required;
Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
Dealing with requests for information, and managing problems and complaints;
Advising patients of practice procedures;
Registering new patients;
Answering the telephone, promptly.
Previous experience working in the NHS is desirable although not essential, as full training in reception and administrative duties will be provided
Excellent communication skills, with a clear and polite telephone manner
Able to work in a polite, confidential and discreet manner, respecting patients at all times
Experience of working with the general public, being sensitive and empathic in distressing situations
Confident to work as part of a team and be able to think on your feet, independently
Strong IT and administration skills.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us:

We are a friendly, established practice located in Central Watford close to Watford Junction station.

Benefits: