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Pontyclun

    Receptionist - Old School Surgery - Pontyclun, United Kingdom - GP Practice in Wales

    GP Practice in Wales
    GP Practice in Wales Pontyclun, United Kingdom

    2 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    Hourly Rate: £

    hours a week

    Hours of work:

    Monday 8am -

    Tuesday 8am -

    Thursday -

    Friday 8am - (with 1 hour for lunch)

    You will be joining an established team of receptionists with experience ranging from 10years - 3 years.

    Main duties of the job

    Main duties to answer telephone queries/calls from patients and other organisations. Deal with patients in person at front reception desk.

    In-house training will be provided.

    No medical knowledge needed

    About us

    We are situated off J34 of the M4 corridor. We have 7 GP Partners, 3 Salaried GPs, 3 Practice Nurses, 1 Nurse Practitioner, 1 Pharmacist and a team of administrators delivering care to a practice population of 12,200 patients

    Job description

    Job responsibilities

    Job description is attached and may from time to time include additional duties but the main duties are dealing with patient queries (telephone and face to face).

    Person Specification

    Qualifications

    Essential

  • GCSE C or above in English and Maths
  • Desirable

  • Any Customer Care experience
  • Experience

    Essential

  • Experience of working in a busy environment
  • Desirable

  • Experience of working as a team

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