Jobs
>
Edinburgh

    Director Risk and Policy Legal - Edinburgh, United Kingdom - Trustpilot, Inc.

    Trustpilot, Inc.
    Trustpilot, Inc. Edinburgh, United Kingdom

    3 weeks ago

    Default job background
    Description
    We're a leading online reviews platform, free and open to all.

    As the Director of Product, Trust & Safety at Trustpilot, you will be at the forefront of safeguarding our platform's integrity, ensuring a secure and trustworthy experience for millions of users worldwide.

    You will lead a dedicated team of Product Managers in developing innovative product solutions that address safety, privacy, and security challenges.

    Your strategic vision and leadership will play a pivotal role in shaping Trustpilot's approach to Trust & Safety, aligning with our mission to offer transparent and reliable reviews.

    Lead the Trust & Safety product team to innovate in the realm of online safety, enhance user trust, and expand Trustpilot's influence as a trusted review platform.

    Drive the team's focus on developing solutions that proactively identify and mitigate risks, ensuring that Trustpilot's services meet consumers & expectations for safety and reliability.

    Product Innovation - Spearhead the development and implementation of innovative Trust & Safety features and capabilities to enhance the platform's integrity and user experience.

    This includes creating advanced detection systems for fraudulent activities, introducing new user verification processes, and leveraging AI and machine learning technologies to improve content moderation and automate the identification of harmful content.

    Consumer Engagement - Implement strategies to increase user awareness and education around Trust & Safety issues, promoting safer online interactions and encouraging responsible content sharing.

    Develop features that enhance transparency and user control over their data and privacy settings. Drive initiatives to engage users in Trust & Safety efforts, including feedback loops and community-driven moderation tools.

    Market Optimization - Collaborate with legal, commercial and marketing teams to understand emerging Trust & Safety needs in new and existing markets.

    Lead efforts to adapt and localize Trust & Safety features, ensuring that Trustpilot meets the diverse needs of users worldwide.

    Identify opportunities for growth by aligning Trust & Safety innovations with market demands, particularly focusing on expanding Trustpilot's presence and impact.

    Team Leadership - Manage and mentor a team of Product Managers dedicated to Trust & Safety, fostering a culture of innovation, collaboration, and accountability.

    Provide leadership and guidance to ensure the team is focused on delivering impactful product solutions that address Trust & Safety challenges.

    Equip the team with the tools, knowledge, and support needed to excel in their roles and contribute to Trustpilot's mission.

    Data-Driven Decision Making - Utilize metrics, user feedback, and security incident data to guide Trust & Safety product development decisions.

    Establish key performance indicators (KPIs) to measure success against strategic priorities and continuously refine Trust & Safety product offerings based on data-driven insights.

    Lead efforts to incorporate analytics and research into the product development process to inform strategy and implementation.

    Stakeholder Engagement - Work closely with other department heads, including Engineering, DataScience, Legal, and Policy, to ensure that Trust & Safety product strategies align with companygoals, regulatory requirements, and industry best practices.

    Represent Trustpilot's Trust & Safety product vision in external forums, with key partners, and in discussions with regulatory bodies.

    Engage with the broader Trust & Safety community to share insights, learn from others, andcontribute to the development of industry-wide standards for online safety.

    Proven Leadership: 8+ years of product management experience, with at least 3 years in a leadership role, with a significant focus on Trust & Safety, security, or privacy-related products in a technology-driven company.

    Exhibited ability to develop and execute a comprehensive Trust & Safety strategy that aligns with the company's mission and market demands.

    Knowledge of the competitive landscape in online safety, privacy, and security. Ability to anticipate future trends and challenges in the Trust & Safety domain and craft proactive strategies.
    Deep understanding of user needs and behaviours in the context of trust, safety, and security online. Experience in designing and implementing user-centric solutions that enhance safety without compromising the user experience. Familiarity with techniques to engage and educate users about Trust & Safety features and practices.

    Strong technical background with a solid understanding of the latest technology trends, including artificial intelligence (AI), machine learning, natural language processing, and cybersecurity measures.

    Experience in leveraging technology to enhance Trust & Safety measures on digital platforms.

    Collaborative Mindset:
    Exceptional interpersonal and communication skills, coupled with high emotional intelligence, enabling effective collaboration and leadership across teams within the organization


    Analytical Skills:

    Strong analytical and problem-solving skills, with a proven track record of using data to inform product strategy and decisions.

    Experience in setting and tracking key performance indicators (KPIs) for Trust & Safety initiatives. Proficiency in analyzing trends, user feedback, and performance metrics to continuously improve product offerings.
    Bachelor's degree in Computer Science, Engineering, Information Technology, BusinessAdministration, or a related field.

    A Master's degree, MBA, or equivalent advanced degree is highlypreferred, reflecting a strong foundation in both technical and business aspects of productmanagement in the Trust & Safety space.

    A range of flexible working options to dedicate time to what matters to you
    ~ Competitive compensation package + bonus
    ~28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
    ~ Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
    ~ Pension and life insurance
    ~ Health cash plan, online GP, 24/7, Employee Assistance Plan
    ~ Paid parental leave
    ~ Season ticket loan and a cycle to work scheme
    ~ Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
    ~ Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.
    ~ Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.

    We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties.

    We work across borders and cultures to be a tangible symbol of trust in an ever-changing world.

    With vibrant office locations all around the world and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.

    Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.

    Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected.

    Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

    #
  • CALA Group

    Assistant Legal Counsel

    2 weeks ago

    CALA Group Edinburgh, United Kingdom

    **About The Role**: · **Key Responsibilities** · - Providing accurate, relevant and commercially focussed advice to the business on a variety of legal topics · - Drafting, reviewing, and negotiating commercial contracts and agreements · - Managing and mitigating risks by drafting ...

  • Scottish Government

    Legal Trainee

    2 weeks ago

    Scottish Government Edinburgh, United Kingdom

    Overview: · GLSS consists of a number of offices based in Edinburgh, Glasgow and London that provide legal services to central government in Scotland (in particular the Scottish Government and the UK Government). We are recruiting for two-year traineeships commencing in September ...

  • The General Teaching Council for Scotland

    Head of Policy

    3 weeks ago

    The General Teaching Council for Scotland Edinburgh, United Kingdom

    **The Role** · **What you will do** · Head of Policy** **at GTC Scotland is part of our strategic leadership team. Working in close collaboration with the other Heads, Strategic Directors and Chief Executive, you will lead the creation of our policy and research, the communicatio ...

  • Intelligent Growth Solutions

    Interim Head of Legal and Contracts

    3 weeks ago

    Intelligent Growth Solutions Edinburgh, United Kingdom

    Legal · - Partner / Manager · - Scotland · - Edinburgh · - Contract or Temp · 14/7/2023 · 551760 · **INTERIM HEAD OF LEGAL AND CONTRACTS (Maternity Cover - 9 Months Minimum)** · **HYBRID ROLE HOME / EDINBURGH - SALARY EXCELLENT NEGOTIABLE DOE** · Have you ever wanted to work for ...

  • Appointed for Scotland

    Scottish Legal Aid Board

    3 weeks ago

    Appointed for Scotland Edinburgh, United Kingdom

    **Overview**: · **Scottish Ministers are looking to appoint 2 Non-Legal Members to the Scottish Legal Aid Board (SLAB).** · Legal aid plays a vital role in Scottish society by enabling people to enforce and protect their rights, defend themselves and manage their personal affairs ...

  • JMC Legal Recruitment

    Construction Senior Associate

    2 weeks ago

    JMC Legal Recruitment Edinburgh, United Kingdom

    BBBH50822_ · - GBP£80,000.00-GBP£95, Edinburgh- Permanent**Unlock your potential with a leading national firm - Elevate your career to new heights.** · This Top 50 firm is highly ranked in the Legal 500, they are an award-winning practice with a name synonymous with quality in t ...

  • Lockton, Inc.

    Risk Management Associate

    3 weeks ago

    Lockton, Inc. Edinburgh, United Kingdom

    **General information**: · **Reference **:001967 · **Vacancy location**: · **Location**: · UK, Edinburgh, Edinburgh · **Vacancy details**: · **Job Profile**: · Lockton - Experienced Professional · **Title**: · Risk Management Associate · **Description**: · Our business has achiev ...

  • Scottish Legal Aid Board

    Collections Officer

    3 weeks ago

    Scottish Legal Aid Board Edinburgh, United Kingdom

    **We are looking for a motivated and detail-oriented Collections Officer to manage and recover debts owed to the Scottish Legal Aid Board. You will work closely with applicants, solicitors, and other stakeholders, employing your excellent communication and negotiation skills to r ...

  • NHS Scotland

    185222 Clinical Trial Monitor

    2 weeks ago

    NHS Scotland Edinburgh, United Kingdom

    The Academic and Clinical Central Office for Research and Development (ACCORD) is composed of NHS Lothian employees together with research management staff from the University of Edinburgh College of Medicine and Veterinary Medicine and Edinburgh Research and Innovation. These st ...

  • Reed Insurance

    Aml Analyst

    3 weeks ago

    Reed Insurance Edinburgh, United Kingdom

    **Title**: AML Analyst / Compliance Officer · **Location**: Edinburgh · **Salary**: £22,000 - £28,000 (negotiable DOE) · Reed is proud to be working with a leading law firm, who has a vacancy for an Anti-money Laundering (AML) Analyst. They have multiple practices across Scotland ...

  • Search Consultancy

    Data Protection Consultant

    3 weeks ago

    Search Consultancy Edinburgh, United Kingdom

    Data Protection Solicitor · Full/part time · Glasgow or Edinburgh · What to expect · Our client's team are recognised experts in data protection, privacy and compliance and we also offer fully outsourced data protection services to a wide range of clients in technology, healthcar ...

  • Lost Shore Surf Resort

    Landscaping Team Member

    3 weeks ago

    Lost Shore Surf Resort Edinburgh, United Kingdom

    **Join Our Team: Landscaping Team Member** · **About Us: Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe's largest indoor climbing arena, is going to put Sc ...

  • MOV8 Real Estate

    Legal Support Assistant

    3 weeks ago

    MOV8 Real Estate Edinburgh, United Kingdom

    **About us** · MOV8 is a cutting-edge legal firm that is disrupting the market through innovation and technology. With over 40 staff working between our Edinburgh and Glasgow offices, and 5-Star rated customer service, MOV8 aims to be the largest private client solicitor and esta ...

  • Appointed for Scotland

    Victims' Expert

    3 weeks ago

    Appointed for Scotland Edinburgh, United Kingdom

    **Overview**: · - The Scottish Sentencing Council is an independent advisory body which carries out a range of work concerning sentencing in Scotland.Further information about the role and work of the Council can be found on the Council's website: · *** · The Council, including t ...

  • University of Edinburgh

    Contracts Officer

    3 weeks ago

    University of Edinburgh Edinburgh, United Kingdom

    **UE06 £31,396 - £36,024** · **College of Medicine and Veterinary Medicine, The Roslin Institute, Easter Bush Campus - Legal Team** · **Fixed Term -12 month (maternity cover)** · **Full time - 35 hours per week (but we would consider part time of no less than 28 hours per week) · ...

  • EDP Renewables

    Legal Associate

    2 weeks ago

    EDP Renewables Edinburgh, United Kingdom

    **Legal Associate** · **THE ROLE, MAIN DUTIES AND RESPONSIBILITIES** · This new full-time role is required to support our portfolio of renewable energy projects, in line with our growth strategy, including onshore wind, battery storage and solar across the UK and Ireland. The rol ...

  • NatWest Group

    Privacy Officer

    3 weeks ago

    NatWest Group Edinburgh, United Kingdom

    Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. · This role is based in the United Kingdom and as such all normal working days must be carried out in the U ...

  • Parity Professionals

    Assistant Head: Operations

    3 weeks ago

    Parity Professionals Edinburgh, United Kingdom

    I have an opportunity for a **Assistant Head: Operations** to join my client, a public sector organisation who are tasked with running a public inquiry. · The Offices and Public Hearings Venue are based in central Edinburgh. · This is an excellent opportunity to gain further expe ...

  • Trinity Factoring Services Ltd

    Insurance Administrator

    3 weeks ago

    Trinity Factoring Services Ltd Edinburgh, United Kingdom

    As an insurance claims handler, you'll be involved in managing a claim from the start through to settlement, making decisions on the extent and validity of a claim. You'll coordinate services that may be required by policyholders following an insurable loss. This can include orga ...

  • Cross Resourcing

    Accounts Assistant

    3 weeks ago

    Cross Resourcing Edinburgh, United Kingdom

    We are thrilled to be working with our well-respected Legal client to recruit an experienced Legal Cashier on a full-time basis. You will be working their very busy cash room, where you will be based in their beautiful Edinburgh office. · **What you'll do** · - Allocating and pro ...