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    Senior Manager - London, United Kingdom - First Group

    First Group
    First Group London, United Kingdom

    1 week ago

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    Description

    First Rail operates passenger services across four rail franchises, Avanti West Coast (AWC) , Great Western Railway (GWR) , South Western Railway (SWR)- plus our open access passenger services, Hull Trains and Lumo .

    We also operate Tramlink in Croydon on behalf of Transport for London and Heathrow Express with Heathrow Airport.

    In addition to the train operating companies (TOCs), First Rail includes:

    First Rail Holdings (FRH), a number of specialist teamssuch as Operations, Safety, Engineering, Finance, Property, IT and Human Resources - all of which provide expertise and support to the Rail Division.

    The First Customer Contact Centre (FCC) in Sheffield, delivering a range of support services for our passengers, from processing customer compensation claims and complaints to handling group bookings, ticket sales and requests for travel assistance.

    Evolutionary Rail Ltd (Evo Rail) , supplying data connectivity solutions for the international rail market.

    We have led one of the largest roll outs of free Wi-Fi on the UK rail network and are pioneering next generation 5GWi-Fi technology whichenables rapid and reliable internetconnectivity on the railways.

    Mistral Data Ltd ,supplying innovative data analytic systems for the rail market.
    To lead and manage the Finance Applications team.
    Provide finance application support and development to the business units within FirstGroup on a value adding basis.
    Act as a trusted technical advisor to the senior business stakeholders.
    Manage suppliers to support the delivery of Finance applications.
    Setting their performance objectives and supporting development plans.
    Also managing their workload on a daily basis through oversight of a helpdesk ticketing tool.

    Providing finance application support:
    Managing a first line response support desk in line with SLAs
    Working on projects and programmes as SME.
    Managing the Finance applications through a product lifecycle, ensuring compliance with security and audit requirements.
    Supporting improved business practices and processes through an effective governance framework.
    Support senior stakeholders in developing strategy and improvement plans for their business areas.
    Level (1-3, with 3 being highest)
    Creative and Analytical Thinking
    Building Partnerships & Customer Focus
    Planning and organising
    Finance systems and processes
    Experience of a working in a busy Finance environment
    Experience in IT Applications preferably SAP
    Background in a Finance environment
    Knowledge of peripheral applications intrinsic to the financial applications e.g., payroll, revenue, engineering, payments
    Understanding of server and networking architecture is an advantage.
    First Rail Holdings Ltd, 8th Floor, The Point, 37 North Wharf Road, London, E2 1AF
    We all belong at First Rail Holdings. We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

    We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below.

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