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    Operation Analyst - Leeds, United Kingdom - Glean

    Glean
    Glean Leeds, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description
    We make study software that improves your confidence and ability to learn.
    We're a SaaS scale up and one of the fastest growing tech companies in the North.
    Our software is award-winning and used by 100,000s of students at over 800 universities & colleges worldwide.
    systems, enablement, processes, people, data and insights. You will take ownership of the data and analytics elements of RevOps.

    The core goal here is to Support & enable the GTM (go-to-market) teams to be more efficient and effective by providing strategic direction through data-driven insights, and removing friction from our processes.

    You will be tasked with figuring out how we can extract the maximum value from our current resources to help us scale efficiently.

    The genuinely exciting part of this role is the variety of projects you will be able to sink your teeth into.

    One day, you may be proactively analysing our MQL to SQL conversions with our Marketing manager.

    You will collaborate with Sales and finance teams on forecasting projects and enable the business to measure core metrics like CAC, LTV and sales velocity.

    In the background, you will be working on initiatives to improve the way we collect, structure and improve the data we have in commercial systems, across different teams.

    HubSpot (Marketing, Sales, Service, CMS, Operations hubs), Chargebee, Tableau, Mosaic, Zoominfo, Zapier.
    Senior Revenue Operations Executive and Eboni and Beth; Data
    Take a key role in cross-functional data quality improvement initiatives
    Exporting, manipulating and restructuring data to meet specific business needs (such as one off forecasting exercises)
    Working with the data and finance teams to align how the commercial teams are capturing and storing data to align with other parts of the business
    Following core principles to ensure we streamline data capture, avoid duplication and maintain consistency across the business
    Support revenue teams with clear, consistent guidance on data processes, definitions, process guides etc
    Analyse Go to Market (GTM) data and metrics to uncover trends, insights, and opportunities for improvement
    Tweaking processes to optimise clean data capture that can lead to reliable reporting
    Working reactively to support ad hoc reporting and analytics needs
    Support commercial teams with configuring systems for process implementation and optimisation
    Take ownership of the data we store in our CRM
    You love getting stuck into a spreadsheet, mining and analysing data and looking for trends - you love a formula
    Commercially aware - you understand sales funnels and the data, financial metrics that are associated with building a revenue team
    Excellent communication and collaboration skills across multiple stakeholders including, marketing, sales, data teams and finance
    Experienced with CRMs and administration of revenue technology
    Experience with analysing the revenue performance of a B2B GTM team
    Proficient using HubSpot reporting tools and / or Tableau
    Bonus / Nice to have:
    Commercial experience within a marketing or sales team
    Advanced technical skills such as advanced formula building in the CRM (creating formula fields, transforming data in workflows, advanced reporting) or experience with HTMl / CSS
    Experience with programming languages such as SQL / Python
    33 days annual leave (Inclusive of bank holidays)
    Generous individual learning and training allowance
    Truly flexible hours to suit when you work best
    Full home working set up and beautiful collaborative office space
    Nomad working policy with family travel insurance
    Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)

    • Health cash plan (from glasses to massages)
    6% employer pension contribution

    We have a beautiful office space in Leeds and we love it when we get together to collaborate in person.

    We typically operate a hybrid way of working, however some of our roles support remote working within the UK, if you live more than 50 miles from the office.

    Even if it's not the news you'd hoped for, we appreciate it's good to know either way.

    co and we'll add you to our network, to keep you updated with any future opportunities we think you might be interested in.

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