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Hire Desk Plant Co-ordinator - Rossendale, United Kingdom - UK SGP
Description
Excellent role on offer for industry leading company UKSGP where you will be given training and play a key role in coordinating the Grout Pump Plant Hire within our Head Office.
Have you coordinated teams within in a busy, office/service desk environment? Do you have good IT skills, organisational skills, and experience.
Established nearly 25 years ago UKSGP are leaders in Screed & Grout pump hire & Service.
In this varied role you will be co-ordinating Construction Site pump hire to our long-term client base. As part of the Central Hire Desk team, for 3 depots across Scotland, Manchester & London, you will be responsible for providing quotations, taking orders and co-ordinating deliveries, collections & on-site breakdowns/ services.
The ideal person will have been an office-based coordinator of technical projects with experience of service to the construction industry where multitasking and problem solvingare crucial.
The Role:
·Acting as the main point of contact for all Hire bookings within the Grout Pump Hire department via telephone and email.
·Providing Quotations to customers
·Confirming Orders on the system and distributing to shipping depot.
·Allocating the Drivers on the Hire Software system.
·Off-hiring equipment, and arranging the collection of the Pumps.
·Confirming all Hire contract costs prior to sending onto Accounts for Invoice.
·Generating breakdown jobs sheets and allocating through to workshop.
·Contacting all current / lapsed and prospect customers.
The ideal candidate:
·Excellent Customer Service Skills
·Successfully work individually and as part of a team
·Able to work to deadlines to meet the customer requirements.
·Highly motivated
·Efficient and Organised
Additional Benefits:
28 days Holiday per annum
Pension scheme
On-Site Parking