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Muir of Ord

    Customer Services Representative - Muir of Ord, United Kingdom - SGL Carbon

    SGL Carbon
    SGL Carbon Muir of Ord, United Kingdom

    1 week ago

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    Description

    We are looking for a new Customer Services Representative to join our team at our plant in Muir of Ord. This is a great opportunity for an individual that is hardworking and is keen to be part of an existing business that continues to grow.

    Your Opportunity:

    Process customer and regional sales office enquiries and orders and act as the main liaison between Muir of Ord and sales team

    Participate in morning Logistics Meeting to ensure any new orders are reviewed in a timely manner

    Add Sales Orders to SAP and liaise with Production Planning regarding despatch dates

    Monthly sales reporting for SGL CARBON FIBERS Ltd including on time deliveries, complaints and other customer service topics

    Position requires adaptability. Individual must be flexible to serve in multiple roles in customer relations, logistics and inventory management, meeting / activity coordinator and order priority scheduling.

    In conjunction with scheduling and production departments in Muir of Ord, participate in the setting of production priorities and product requirements

    To take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work

    Provide administration support to Supply Chain Manager as required

    Maintain customer files, order/ quote data base system

    Your Profile:

    Must have broad range experience in:

    All aspects of office operations

    Customer service, planning and follow-up

    Order processing

    Shipping documentation / shipping modes


    •Must posses sound interpersonal skills


    • Excellent communication skill


    • Proficient in PC based systems


    • Must be highly organized and detail oriented


    • Sales Office experience (1 year minimum)


    • HNC or equivalent in appropriate subject


    • Operate with a minimal amount of direct supervision


    • Language skills (German or French) preferable

    Salary: £, - £, per annum depending on experience

    Please note: This role is offered on a Permanent and Full Time Basis.

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