- Managing a portfolio of customers for Cash Collection and Credit Control.
- Managing an internal service inbox and dealing with Customer and Internal enquiries.
- Dealing with customer complaints and completing KPI information for Key Account Managers.
- Running and manipulating customer reports within Excel and Power BI.
- Uploading Information into Customer Portals.
- Using simple KPI and KAPTA platforms for reporting.
- Co-ordination and support Key Account Managers with contractual paperwork in line with company processes.
- Working closely with key stakeholders including local and regional management teams.
- Participate in and support continuous improvement projects/workstreams.
- Supporting other teams on Annual Leave.
- Excellent communication skills both verbal and written.
- Excellent working knowledge of Microsoft Office, Excel & Dynamics.
- Customer and solution focused.
- Good attention to detail and ability to evaluate data and interpret the information effectively to continuously improve the department/team.
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Customer Relationship Assistant
2 weeks ago
Technique Recruitment Solutions Limited Fakenham, United Kingdom Full timeCustomer Relationship Assistant · Fakenham, Norfolk · Salary £25,000 per annum · Office based, not hybrid or remote. · What`s also offered... · 29 Days Holiday · Discounted Gym Membership · Employee Assistance Programme · On-site Parking · We're offering a competitive salary, won ...
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Customer Relationship Assistant
3 weeks ago
Technique Recruitment Solutions Fakenham, United Kingdom Permanent, Full timeCustomer Relationship Assistant · Fakenham, Norfolk · Salary £25,000 per annum · Office based, not hybrid or remote. · What`s also offered... · 29 Days Holiday · Discounted Gym Membership · Employee Assistance Programme · On-site Parking · We're offering a competitive salary, won ...
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Customer Relationship Assistant
1 week ago
Elis Careers Fakenham, United Kingdom· Introduction · Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production ...
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Customer Relationship Assistant
3 weeks ago
Technique Recruitment Solutions Fakenham, United Kingdom Permanent, Full timeJob Title: Customer Relationship Assistant · Location: Fakenham, Norfolk · Salary: Commencing at £25`000 per annum · Our client is an international multi-service provider. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, em ...
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Customer Relationship Assistant
1 week ago
CareerBliss Fakenham, United KingdomCustomer Relationship AssistantFakenham, NorfolkSalary £25,000 per annumOffice based, not hybrid or remote.What`s also offered...29 Days HolidayDiscounted Gym MembershipEmployee Assistance ProgrammeOn-site ParkingWe're offering a competitive salary, wonderful work culture, and in ...
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Customer Relationship Assistant
1 week ago
Elis UK Limited Fakenham, Norfolk, United KingdomIntroduction · Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production a ...
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Customer Relationship Assistant
4 weeks ago
Elis Fakenham, United Kingdom Full timeIntroduction · Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production an ...
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Accounts Assistant
2 weeks ago
Nxtgen Recruitment Fakenham, United KingdomNXTGEN are working with a well known and highly rated Chartered Accountants based in Fakenham that are looking for a new Accounts Assistant to join their expanding Accounts Team who is ideally looking for 121 support and clear progression route. Our clientis looking to expand the ...
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Account Executive
1 week ago
Bell & Co Professional Recruitment Ltd Fakenham, United KingdomWe are assisting a growing chartered independent insurance broker as they look to add an ambitious Account Executive to their office in Fakenham. · This is an exciting opportunity for an Account Executive looking for a new challenge with a broker offering excellent career prospec ...
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Part Time Activities Co-ordinator
3 weeks ago
Woodspring House Fakenham, United Kingdom Part timeBuilding relationships with residents and families to gather life story information and ensure care plans and activities are developed and updated accordingly · - Spend individual time with residents, care staff and relatives to create personalised activities that engage our resi ...
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Care Assistant
3 weeks ago
Woodspring House Fakenham, United KingdomWoodspring House is looking for somebody to join the care team at our award winning care home. · **About the Role**: · We are currently seeking a compassionate and dedicated Care Assistant. In this role, you will provide high-quality, genuine care to our 27 residents, ensuring th ...
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Production Management
2 weeks ago
Torros Limited Fakenham, United KingdomOverview: · It's so rewarding to work in a company where people truly believe in what they are doing · TORROS manufactures custom electro-mechanical lifting and handling solutions, delivering to multi-nationals in over 40 countries. We are expanding quickly, and now have a great ...
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Senior Care Assistant
3 weeks ago
Four Seasons Health Care Fakenham, United KingdomFour Seasons Health Care · - Norfolk · - Care · - The Maltings, Fakenham · - Nights · - Part time · - £13.15 · Working as a Senior Care Assistant you will support the running of the overall care team and work with others across the shift to ensure continuity of services to our re ...
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Wellbeing and Activities Coordinator
3 weeks ago
Four Seasons Health Care Fakenham, United Kingdom**Wellbeing and Activities Coordinator** · We have a fantastic opportunity to join our Magic Moments Team. We believe in living life to the full. That's why we are so passionate about supporting residents to participate in vibrant, stimulating activities. We call them: 'Magic Mom ...
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Catering Assistant
1 week ago
SENDAT Fakenham, United Kingdom**Special Educational Needs and Disabilities Academy Trust (SENDAT)** · - Applications only accepted via MyNewTerm accessible on the SENDAT website._ · **JOB TITLE**: **CATERING ASSISTANT** · **SALARY RANGE**: **SENDAT SUPPORT STAFF PAY SCALE SP 4-6** · **CONTRACT**: **10 HOURS P ...
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Patient Services Coordinator
2 weeks ago
Fakenham Medical Practice Fakenham, United KingdomJob title: Patient Coordinator · Hours: 30 Hours per week · Holidays: 28 days pro rata plus bank holidays · Reports to Patient and Clinical Services Lead · The Fakenham Medical Practice · The Fakenham Medical Practice (FMP), is a nine doctor dispensing practice providing care to ...
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Showroom Advisor
1 week ago
B&Q Fakenham, United Kingdom**About the role** · **Full time or part time hours per week** · **Permanent** · **Shifts available Monday - Sunday, 7.00am pm** · **£11.60 per hour** · We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, t ...
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Patient Services Coordinator
3 weeks ago
Fakenham Medical Practice Fakenham, United KingdomJob title: Patient Coordinator · Hours**:30 (various shifts between Monday to Friday 6.45am-8.00pm and Saturday 8.30am-5pm)** · Holidays: 28 days pro rata plus bank holidays · Reports to Patient and Clinical Services Lead · The Fakenham Medical Practice · The Fakenham Medical Pra ...
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Care Support Worker
1 week ago
Norse Group LTD Fakenham, United Kingdom**Do you want to be part of the team at Cranmer House, that make a real difference to the lives of our residents/tenants?** · **Care Support Workers** · **£12.60 per hour** · **Fakenham** · **17.5 Hours Perk Week on Days** · We are recruiting for Care Support Workers to join the ...
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Payroll Administrator
1 week ago
Stephenson Smart (East Anglia) Ltd Fakenham, United KingdomWe are looking to recruit a payroll administrator who could work from our Fakenham office. · Stephenson Smart (East Anglia) Ltd are a well-established firm of accountants, based in Norfolk and Cambridgeshire; with offices in King's Lynn, Gorleston and Acle, Fakenham, Wisbech, Mar ...
Customer Relationship Assistant - Fakenham, United Kingdom - Elis UK Limited
Description
IntroductionElis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports their people
About the Role:
We currently have an exciting opportunity for a Customer Relationship Assistant to join us in the team in Fakenham. The role is to provide comprehensive Administration support to the Account Managers and Customer Relationship Manager.
We are looking for someone who's organisational skills are outstanding and who is proficient in Microsoft Office & Excel. You must have a passion for delivering high levels of customer service support
Role responsibilities and summaryOur ideal candidate is someone who;
We're offering a competitive salary, wonderful work culture, and investment in you as a professional.