Jobs

    Claims Manager Audit - Manchester, United Kingdom - Vivo Talent Solutions

    Vivo Talent Solutions
    Vivo Talent Solutions Manchester, United Kingdom

    2 weeks ago

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    Description

    Role:
    Claims Manager


    Skills:
    Claims, Management, Insurance, Liability - Employers, Public, Product, Property

    An exciting opportunity has arisen for an experienced Claims Manager to join our client in Manchester on a permanent basis.

    This role will be responsible for the performance of the entire claims book and will focus on a data driven approach to effective Claims Management.

    The successful candidate will focus on the performance of the business, analysing trends, reporting findings to the wider team/board, maintaining excellent loss ratios/claim ratios, 3 rd party management etc.

    Oversee performance of the entire Claims book, ensuring accurate reserving, control of indemnity spend, proactive claims management and excellent customer service for each product.

    Overall responsibility of ensuring Claims Quality Audit, Peer Review and other Claims governance processes are completed, fit for purpose and provide Irwell with the information required to continually improve.

    Handle the referral of large and complex claims and claims falling within the referral criteria of each program and monitor these referred claims in closer detail.

    Report new claims and large loss movements to interested parties/reinsurers and management as required.

    Maintain the flow of information with the actuarial team to ensure all necessary detail is provided to assist with the establishment of claim specific IBNRs at quarter end.

    Monitor monthly claims analysis and performance with delegated authority and TPAs against expectations to ensure results are in line with forecasts.

    Undertake claims due diligence reviews on new opportunities (will include UK and overseas travel as required)
    Follow up and resolve MGAs claims audits findings and actions with MGAs/TPAs, providing feedback to audit team.
    Assist the Compliance Manager with claim related complaints.
    Regularly assess Claims resource and structure, plan for future requirements and manage Claims related recruitment activity.

    Complete appraisals with Team Leader throughout the year and ensure quality feedback and support is provided to support their development, as well as supporting with complex people matters.

    5+ years Technical Insurance Claims experience (Liability claims)
    ~ Responsible for all Claims related activity within the business

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