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Technical Operations Supervisor
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Technical Supervisor - Slough, United Kingdom - Highfield Professional Solutions Ltd
Description
Job Title:
Technical Supervisor
Location:
Slough
Salary:
£60-65,000 per year
A fantastic opportunity to work directly for a client with a close-knit team.
Key Responsibilities
To provide a point of communication with customer representatives during day-to-day operations and incident escalation.
To monitor compliance to SLA deliverables to the client areas within the Data Centre, and action accordingly to ensure compliance.
Co-ordinate PPMs and Service Repairs on Critical Data Centre Systems (UPS, SBM, PDU, Generators, ATS, STS, Chillers, CRAH, AHU, Humidifiers, Building Controls etc.)Oversee the management of Contractors PPMs and Service Repairs on Critical Data Centre Systems, and assist administrator with all associated administrative duties,
Carry out Isolation, Earthing and Reinstatement of Critical Data Centre Electrical and Mechanical equipment and systems as and when required.
Read, review, and amend Data Centre Electrical / Mechanical system drawings.Perform and Manage BMS monitoring and carry out primary response to Critical & Non-Critical Alarms. Must assist engineer's performance of alarm diagnostic, generate RCA escalate, instigate repairs and process accordingly when they occur.
Monitor and Perform Customer requests and escalate when required as per escalation procedure.
Operate, inspect, and maintain Emergency Power Generation and UPS equipment; determine systems are functioning as per design, and that maintenance is performed in accordance with manufacturers recommendations and or policy and procedure.
Write, Review, Dry-Run and Modify MOP's, SSP's and SOP's to reduce Human Error and ensure 100% uptime of the site.
Must maintain a minimum of HVAP Status and relevant qualifications whilst in the role, perform switching on occasion and cover out of hours support when customer contracts dictate.
Review and assign Reactive / Remedial works as raised on ticketing system on all Critical Equipment and building infrastructure.If interested, please apply with your CV