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    Housing Register Assessor - United Kingdom - Dorset Council

    Dorset Council
    Dorset Council United Kingdom

    4 weeks ago

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    Description

    About The Role

    Are you looking for an exciting opportunity within the Housing Solutions Team?

    As a Housing Register Assessor you will be the first point of contact for the Housing Register Team via telephone, email, writing, customer portal on a daily basis and occasionally face to face. You will be responsible for in-depth assessments for those applying to join the Housing Register whilst working in accordance with the Dorset Council Housing Allocations Policy checking eligibility and qualification. As a service we prioritise applicants at risk of homelessness or with safeguarding issues and refer to the Homeless Team when required.

    You will be need to be confident when dealing with queries from applicants or their representatives, processing their applications and, if and when appropriate, signposting to other teams to ensure the housing needs of those contacting the service are met and to achieve successful outcomes.

    The team are friendly, dynamic, and very supportive of one another whilst working collaboratively in a confidential environment.

    The working environment is busy and dynamic subject to interruptions to deal with queries and will involve taking telephone calls.

    The Dorset Council Housing Allocations Policy describes how social housing is available through our scheme.

    Dorset Council maintains a housing register but does not have its own housing stock. We workwith social landlords (housing associations, community land trusts and alms houses) to support the aims of the scheme.

    We offer a choice based lettings scheme which means applicants have choice about where they live. However, it prioritises those people in the most need of affordable housing. There is a high demand for social housing in the area and we will balance providing choice and housing need. Waiting times may vary and will be reported annually.

    At Dorset Council, we prioritise investing in our employees' growth and development. As part of our team, you will have access to a wide range of exciting opportunities to enhance your skills and advance your career. Through continuous learning programs and collaboration with knowledgeable colleagues.

    Further Information

    For further information regarding this position please contact Sian Smith, Housing Register Team Leader via email or via telephone

    This post is full time and is fixed term for 12 months.

    This post requires you to have access to sensitive information. It will be subject to a Basic Criminal Records Check. See our policy on the employment of ex-offenders .

    This position offers the flexibility of working in a hybrid way providing support based in the Dorchester Office as well as working from home, whilst maintaining a great team ethic with regular catch up and share knowledge and information, as well as using Microsoft Teams to communicate throughout the day providing a network of support within the Housing Register Assessment Team.

    About Us

    We're passionate about making Dorset a great place to live, work and visit. Working for us should be no exception.

    At Dorset Council we:

    • provide more than 450 services to over 300,000 residents
    • have ambitious aspirations
    • are excited about our future
    • care about Dorset and all the people who live here
    • know that all roles make a difference and that our employees are key to our success You will:
    • have access to a range of employee benefits
    • be part of an organisation that supports each other to grow and succeed
    • have access to range of training opportunities which will help with your personal development and career progression

    We are challenging ourselves to become a more diverse and inclusive organisation. We recognise that recruitment and inclusion of individuals with diverse skills, perspectives and backgrounds will bring real strength to the council and our communities. We have a commitment to equality and welcome applications from everyone.

    We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role.

    We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.

    We also look for applicants who share our commitment to our behaviours . We will ask you to evidence when you have demonstrated them as part of the selection process.

    If appointed, the personal information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at .

    This role is UK based and we will need to establish your Right to Work as part of the appointment process.

    We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant.

    We cannot accept CVs in the place of an application form as we need the same range of information from all our candidates.

    Find out more about how to apply .

    #J-18808-Ljbffr
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