- Managing a Quality Service
- Delivering at Pace
- Communicating and Influencing
- Changing and Improving
- Seeing the Big Picture
- Proven experience as a Power Platform expert, with a strong focus on Power Apps & Power Automate.
- Excellent written and verbal communication skills with experience of maintaining relationships with stakeholders.
- Proven analytical and problem-solving skills, with the ability to analyse issues and implement solutions.
- Familiarity with using a service management tool to progress incidents and changes.
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Senior Application Operations Engineer - Manchester, United Kingdom - UK Civil Service
Description
Job summary
We are seeking a motivated and enthusiastic individual to join our Technology Application Support Team as a Senior Application Operations Engineer.
In this position, you will be responsible for the continuous management, support, and maintenance of Ofsted applications, working in close collaboration with our suppliers.� Your key duties will include diagnosing and prioritising incidents, investigating their root causes, and finding and promptly deploying effective solutions. Your primary focus will be on the Microsoft Power Platform, specifically the Electronic Evidence Gathering (EEG) tool,but your expertise will also extend to other services as required.� This is an exciting opportunity to become an integral part of a highly skilled, multidisciplinary team, all driven by a shared commitment to delivering exceptional support to end-users and stakeholders.
You should possess a flexible mindset, readily adapting to evolving business priorities, and you will report to a Lead Engineer.� Your primary focus will be to ensure the stability, availability, and optimal performance of these applications. Your responsibilities will include proactive monitoring, troubleshooting, and collaboration with colleagues across Technology, Ofsted, and suppliers to resolve issues to the highest quality standards.
This is a fantastic opportunity to further your experience in Ofsted�s well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home.
Job description
Please refer to the job specification for further information.Person specification
Please refer to the job specification for further information.Behaviours
We'll assess you against these behaviours during the selection process:
Technical skills
We'll assess you against these technical skills during the selection process:
Benefits
Alongside your salary of �34,280, Office for Standards in Education, Children's Services and Skills contributes �9,255 towards you being a member of the Civil Service Defined Benefit Pension scheme.Full details of the benefits available can be found in our .�
Ofsted is devoted to equality, diversity and inclusion. Within our we have stated that we will improve the representation of under-represented groups across the organisation and publish our progress on this annually. We are always looking to expand on our diverse workforce by recruiting candidates from varied backgrounds and differing experiences. We are proud to be a Disability Confident � Leader, we continually engage with our 5 staff networks for protected characteristics, and highlight the work of our Equalities, Diversity and Inclusion (EDI) Group. We ensure all candidates are treated with fair and open competition, with all appointments being made on merit and we use our Disability Confident Scheme (DCS) to provide assurance to all candidates of this.
