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    Sales Associate - Edinburgh, United Kingdom - Next

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    Next Edinburgh, United Kingdom

    1 week ago

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    Description

    Job Purpose

    To act as a brand ambassador and deliver an exceptional customer experience that supports in achieving

    personal goals and exceeding store targets.

    Primary Responsibilities

    ● Deliver an exceptional customer experience that follows the customer through their journey within

    the store

    ● Engage with customers to identify their needs and provide appropriate product recommendations

    ● Provide the brand bra fit experience, ensuring the customers need are met and additional products

    are suggested where appropriate

    ● Participate in sales targets with management and tracking performance towards the set goals

    ● Understand and execute store merchandising standards, recovering and replenishing stock where

    needed

    ● Operate the till system ensuring all customer transactions are processed accurately, efficiently and

    services levels are maintained throughout

    ● Play an active role in loss prevention within the store, identify and notifying management of any

    stock that may be fault and/or have gone missing

    ● Adhere to all health and safety policies and procedures at all times

    ● Participate in training programmes and engage with in store initiatives

    Skills and Experience

    ● A passion for customer service and an enthusiasm for creating a personal experience for each and

    every customer

    ● A great communicator who is always looking for ways to help customers and other team members

    ● Calm and efficient approach to supporting customers, especially during busy periods

    ● Goal oriented with a passion for working towards, achieving and exceeding targets

    ● A team player who is flexible, supportive and contributes to a positive working environment for all

    team members

    ● Excited by change and a varied and fast-paced work environment

    ● An openness for learning new things and developing service skills, product knowledge and

    behaviours in an ever changing retail environment

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