- Family oriented independent Opticians with a very loyal patient base
- Single testing with a focus on quality rather than volume
- Offers personalised services to all patients
- Managing a team of around 4-5 people in total
- Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
- Manage the team to achieve high levels of sales performance and customer satisfaction.
- Maintain up to date knowledge of our products to recommend the best solution.
- Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines
- Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
- Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional attitude.
- Identify situations involving unsatisfied customers and act quickly for resolution, keeping notes to convey effective handovers between staff.
- Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.
- Being proactive in keeping up to date with operational standards and training modules to further their knowledge.
- Assist with contact lenses and dispensing glasses.
- Working 5 from Monday to Friday
- Practice opening times from 8.30am to 5pm
- Salary between £26,000 to £30,000 DOE
- Bonus scheme
- Previous experience of working within an Opticians
- Previous experience of managing a leading a team
- Committed to the practice development and driven to succeed
- Customer focused
- Sales savvy
- Confident
- Reliable
- Excellent organisational and communication skills
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Opticians Practice Manager - North Shields, United Kingdom - Zest Business Group
Description
An expanding group of independent Opticians based in the North East are looking for a full time Opticians Practice Manager for their well established practice in North Shields, working Monday to Friday
Opticians Practice Manager - Role
Opticians Practice Manager - Requirements
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