Jobs

    3rd Line IT Support Engineer - Hartlepool, County Durham, United Kingdom - Ernest Gordon Recruitment Limited

    Ernest Gordon Recruitment Limited
    Ernest Gordon Recruitment Limited Hartlepool, County Durham, United Kingdom

    1 week ago

    Ernest Gordon Recruitment Limited background
    Description
    3rd Line IT Support (MSP)

    35,000 to £45,000 + Internal Training + Company Benefits + Progression

    Are you an experienced IT Support Engineer? Are you looking for the opportunity to progress your career within an established and local MSP?

    On offer is a great opportunity for a 3rd Line IT Support Engineer with 3 Years + background in IT Support to work in a growing team of IT professionals in an office environment full of knowledgeable and passionate IT specialists.

    With huge progression and development opportunities to develop skills on an individual needs basis.

    In this role, the successful 3rd Line IT Support Engineer will work alongside a dynamic team and oversee the 2nd Line and 3rd line tickets shared between yourself and the team.

    As the 3rd Line IT Support, you will take ownership of complex requests, and problems that get escalated up.

    This role would suit someone with experience in 3rd Line IT support and ideally from an MSP background or similar but not essential, looking to progress their career with a highly reputable Managed Service Provider, with the chance of progressing into a Senior IT Support position.

    Providing technical support and maintenance to support all user-based IT software and hardware
    Communicating with customers and clients and building relationships

    The Person:
    Experienced in providing Second Line and 3rd Line IT support
    Travel to customer sites when needed

    Local to HartlepoolKeywords:
    IT Support, Second Line Support, 2nd Line Support, MSP, Managed Service Provider, IT,MSP,MANAGED SERVICE PROVIDER,MSP IT,IT MSP, MSP IT, MANAGED SERVICE PROVIDER IT, 3RD LINE IT,3RD LINE IT SUPPORT,


    Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

    By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website #J-18808-Ljbffr


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