Hgv Mechanic - Redditch, United Kingdom - OWOA

OWOA
OWOA
Verified Company
Redditch, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

HGV Mechanic

Overview:


Responsibilities:

-
Planning and Prioritizing Work:


  • Assist the Team Leader and Senior Mechanic in organizing and prioritizing training for the team.
  • Plan and prioritize maintenance tasks effectively to meet operational requirements.
-
Vehicle and Equipment Maintenance:


  • Inspect, repair, and service a wide range of vehicles, small plant, and agricultural equipment including refuse collection vehicles, sweepers, tippers, mowing equipment, small tractors, chainsaws, hedge cutters, strimmers, blowers, etc.
  • Carry out MOT tests and retests on class 4, 5, and 7 vehicles.
  • Perform taxi tests to the standards set
  • Navigate around Bromsgrove and Redditch districts to attend breakdowns and undertake necessary repairs or facilitate vehicle recovery, adhering to Health and Safety procedures.
-
Flexible Working:


  • Be prepared to work a split shift arrangement if required to meet service needs.
  • Be prepared to work from either of our two workshops to meet service requirements.
  • Provide cover during periods of leave, sickness, emergency works, winter maintenance, and special events as required.
-
Training and Development:


  • Train staff to carry out minor repairs and basic maintenance of plant and machinery, ensuring work is carried out to necessary standards.
-
Customer Service:


  • Investigate and deal with customer inquiries, ensuring excellent customerfocused service.
  • Liaise with contractors when required, maintaining positive working relationships.
-
Driving and Navigation:


  • Drive vehicles up to 26 tonnes (LGV).
  • Navigate efficiently around Bromsgrove and Redditch districts.

General Tasks:


  • Ensure availability of correct equipment, plant, and Personal Protective Equipment (PPE) for job tasks.
  • Facilitate reflection time with the team and actively listen to their feedback.
  • Complete paperwork and update computer systems accurately.
  • Understand customer demand and measures to ensure efficient service delivery.
  • Coordinate with specialist services when required.
  • Communicate effectively with customers, partners, colleagues, and suppliers.
  • Resolve issues within the team and take ownership of customer issues and complaints.
  • Escalate unresolved issues to management promptly.
  • Ensure compliance with Health & Safety legislation, policies, and procedures.
  • Perform any other reasonable duties as assigned.

Role Principles:


  • Prioritize customer needs and provide efficient, polite, professional, and friendly service.
  • Work flexibly to meet service requirements and support team members.
  • Take ownership for developing skills and improving work processes.
  • Measure system performance to inform further improvements.
  • Ensure a safe working environment by complying with Health and Safety regulations.

Job Types:
Full-time, Fixed term contract

Contract length: 6 months


Salary:
£19.71-£24.00 per hour

Expected hours: 37 per week


Benefits:


  • Company pension

Schedule:

  • Monday to Friday

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person


Reference ID:
REBD- 16039

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