Jobs
>
Worcester

    Customer Improvements Manager - Worcester, Worcestershire, United Kingdom - Brite Recruitment

    Brite Recruitment
    Brite Recruitment Worcester, Worcestershire, United Kingdom

    2 weeks ago

    Default job background
    Description
    CUSTOMER IMPROVEMENT MANAGER (PROPERTY)
    6-9 MONTH FTC

    You will lead the strategic planning, development and delivery of a high quality voids service ensuring effective delivery of operations.

    Leading the long term planning, budget and delivery of voids programmes and projects designed to enhance the services provided, ensuring compliance with legislation


    • Leading the preparation of budgets, risk assessments and cash flow forecasts for the end to end Void Service
    • Leading a programme to review the end to end void performance, continually improving performance and productivity
    • Continually monitoring the delivery of all work and services to customers, challenging outcomes to ensure excellent customer service, value for money and social value
    • Delivering high quality Void Service and programmes within agreed capital and revenue expenditure through effective financial performance/budgetary management to achieve timely completion of projects and value for money
    • Establishing and maintaining effective relationships with internal and external customers and at a national, regional and local level
    • Auditing and reviewing field based performance information (both self-delivery and contractor), to ensure quality of service is maintained and continuous improvement identified.
    • Managing, preparing and analysing monthly performance reports on team performance and data on complaints/satisfaction, to drive and improve service delivery and performance for customers
    Degree, management qualification or relevant professional qualification
    within built environment, property, housing etc.


    • Proven experience of undertaking a similar role within the Property industry managing a housing function
    • Robust working knowledge of relevant housing legislation, regulations and good practice
    • Experience working on a variety of legal disrepair and complex cases
    • Proven experience of effective relationship building and communication at all levels
  • Lord Accounting & Finance

    Continuous Improvement Manager

    1 week ago

    Lord Accounting & Finance Birmingham, United Kingdom

    **Manufacturing Improvement Training & Consultancy** · **To £65,000 + Bonus + Benefits** · **UK - Flexible** · **The Role** · Working closely with blue chip FMCG customers across the globe, you will be a strategic and supportive partner responsible for a positive customer experie ...

  • Omega Resource Group

    Continuous Improvement Manager

    1 week ago

    Omega Resource Group Gloucester, United Kingdom Full time

    Role: Continuous Improvement Manager · Location: Gloucester · Salary: £48,000 - £50,000 + car allowance · Overview: · An excellent opportunity for an experienced Continuous Improvement Manager to join an established engineering company with facilities in Gloucester, Cardiff and P ...

  • Pertemps Dudley West Brom Perms

    Continuous Improvement Manager

    1 day ago

    Pertemps Dudley West Brom Perms Wolverhampton, United Kingdom

    Are you a Continuous Improvement Engineer with a strong commitment to innovation and customer satisfaction? · Our client is a major company in quality Kitchen and bathroom fittings growing rapidly and we are looking for a Continuous Improvement Engineer to join their successful t ...

  • Cast UK Limited

    Continuous Improvement Manager

    6 days ago

    Cast UK Limited Birmingham, United Kingdom

    **Continuous Improvement Manager** · **Birmingham + Hybrid Working** · **£55,000 - £65,000 + Benefits package** · **Role Profile** · Due to the ongoing success of this exciting and unique global manufacturer, we are now looking to appoint an exceptional Continuous Improvement Man ...

  • Brite Recruitment

    Customer Improvement Manager in Worcester)

    6 days ago

    Brite Recruitment Worcester, Worcestershire, United Kingdom

    CUSTOMER IMPROVEMENT MANAGER (PROPERTY) · WEST MIDLANDS · £60,000-70,000 PRO RATA · 6-9 MONTH FTC · OVERVIEW · Our client based in the West Midlands are recruiting for an exciting opportunity to join their team as a Customer Improvement Manager. You will lead the strategic p ...

  • DS Smith

    Uk Logistics Improvement Manager

    6 days ago

    DS Smith Solihull, United Kingdom

    **About the role** · We're looking for a confident, engaging Logistics Improvement Manager to join us and deliver continuous improvement programmes across a number of sites in the UK. You will provide support to managers and key stakeholders across the DS Smith Packaging business ...

  • Brite Recruitment

    Customer Improvement Manager in Worcester)

    1 week ago

    Brite Recruitment Worcester, United Kingdom Contract

    CUSTOMER IMPROVEMENT MANAGER (PROPERTY) · WEST MIDLANDS · £60,000-70,000 PRO RATA · 6-9 MONTH FTC · OVERVIEW · Our client based in the West Midlands are recruiting for an exciting opportunity to join their team as a Customer Improvement Manager. You will lead the strategic p ...

  • Trinity House Group

    Systems Process Improvement Manager

    4 days ago

    Trinity House Group Wednesbury, United Kingdom

    Trinity House Group have an exciting opportunity for a Systems Process Improvement expert to join an organisation at the start of their ambitious continuous improvement incentive. · Reporting into the Head of Finance this newly created role within the company has been created to ...

  • SF Recruitment (Birmingham)

    Finance Manager

    2 weeks ago

    SF Recruitment (Birmingham) Worcester, United Kingdom Full time

    Finance Manager · SF Recruitment are currently working with a dynamic and rapidly growing Worcester based business in the recruitment of a Finance Manager. · Qualified by experience, Qualified ACCA/CIMA/ACA or Part qualified, this role is seeking a strong people person to manag ...

  • Worcester City Council

    Team Co-ordinator

    1 week ago

    Worcester City Council Worcester, United Kingdom

    **Responsible to: Supervisor, Environmental Operations** · **Generic Responsibilities** · 1. Use your specialist, technical knowledge to assist in the delivery of a high · - quality customer service and ensure the council can meet its relevant statutory obligations in accordance ...

  • 365 Resourcing Ltd

    Production Supervisor Weld Department

    2 weeks ago

    365 Resourcing Ltd Worcester, United Kingdom

    Our client, Yamazaki Mazak, is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years. · Due to increased demand, our client n ...

  • Worcester City Council

    Co-ordinator (Place North)

    2 weeks ago

    Worcester City Council Worcester, United Kingdom

    **ROLE PROFILE** · **Environmental Operative Level Three (Street Scene Place Co-ordinator)** · - _The 'role profile' is the contractual element that your post has been assigned to and generically_ · - _sets out in broad terms the responsibilities the post holder is expected to ha ...

  • Worcestershire Acute Hospitals NHS Trust

    Improvement Specialist, Wrh

    2 weeks ago

    Worcestershire Acute Hospitals NHS Trust Worcester, United Kingdom

    **Do you want to make a real difference to improving the quality of care for our patients when you come to work?** · **Do you want to be party of the journey that helps our staff to foster a culture of continuous improvement?** · A unique and exciting opportunity has arisen at Wo ...

  • NHS Herefordshire & Worcestershire Integrated Care Board

    Head of Technical Operations

    2 weeks ago

    NHS Herefordshire & Worcestershire Integrated Care Board Worcester, United Kingdom

    NHS Herefordshire and Worcestershire ICB (HWICB) are the NHS commissioning organisation working across the Herefordshire and Worcestershire Integrated Care System (H&W ICS). · The post holder will play a pivotal role within the digital leadership team in shaping and managing our ...

  • Worcestershire Acute Hospitals NHS Trust

    Div Information Specialist, Information

    3 weeks ago

    Worcestershire Acute Hospitals NHS Trust Worcester, United Kingdom

    **Key Working Relationships**: Clinicians, Divisional Managers, Digital ICT, Health Records, Information Governance, GP surgeries and other providers within the Integrated Care System Risk Assessment: Work on PC for long periods of time. Job Purpose: The primary purpose of this r ...

  • Jonathan Lee Recruitment

    Quality Systems Manager

    1 week ago

    Jonathan Lee Recruitment Worcestershire, United Kingdom

    **Quality Systems Manager** · **Automotive, Off-Highway, Test & Services** · **Competitive Salary plus Benefits** · We are currently working with a specialist supplier of test equipment and cells who design, develop, install and commission new cells, predominately within the auto ...

  • Worcester City Council

    Maintenance Supervisor

    2 weeks ago

    Worcester City Council Worcester, United Kingdom

    **ROLE PROFILE** · **Job Family: Professional/Technical** · **Maintenance Surveyor** · * · - The 'role profile' is the contractual element that your post has been assigned to and generically _sets out in broad terms the responsibilities the post holder is expected to have _**_ · ...

  • Portfolio HR & Reward

    HR Operations Manager

    1 week ago

    Portfolio HR & Reward Worcester, United Kingdom

    **Key tasks and responsibilities**: · - Responsible for the effective and efficient delivery of the HR & Payroll service for multiple clients, ensuring the provision of excellent service delivery. · - Supporting the transformation to a centric service solution. · - To shape, cham ...

  • Worcester City Council

    Homelessness Team Leader

    1 week ago

    Worcester City Council Worcester, United Kingdom

    Job Introduction · **Responsibilities**: · - ** Service & Policy Design** - Develop, review and improve homelessness prevention and move-on pathways tailored to specific cohorts of customers, who often face barriers to achieving a successful housing outcome. · - ** Performance Ma ...

  • Cats Protection

    Assistant Shop Manager

    2 weeks ago

    Cats Protection Worcester, United Kingdom

    We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Worcester. You will join us on a part time, permanent basis, working 14 hours per week on a rota basis (to include some weekends), and in r ...