Jobs
>
London

    Evening Shift Team Member - United Kingdom - Chesford Grange

    Chesford Grange
    Chesford Grange United Kingdom

    3 weeks ago

    Default job background
    Description
    Are you passionate about providing outstanding customer service?
    Do you enjoy working in a customer facing role?
    The Health Club Team Member is a key role within our hotels.

    You are the first impression a guest will have upon arrival at the hotel's leisure club so providing a warm, friendly, helpful welcome, the service they receive during their stay and when they leave is extremely important.

    What will I do?
    Understand the operation of spa and leisure to offer advice and guidance to all members, potentialmembersand guests
    Welcome and greets all those arriving at the spa and leisure facilities, responds to queries, offersadviceand collects fees where appropriate
    Take correct booking details for members and guests using the facilities
    Answers the phone, makes leisure and spa bookings, supports with membership sales, membership enquiries, spa sales and spa enquiries
    Responsible for handling cash and cashing up at the end of a shift
    Carry out plantroom checks on a daily,weeklyand monthly basis to ensure operational upkeep of the facility
    Daily water management of the swimming pool and spa pools through regular testing
    Carry out gym inductions for all new members and regular gym re-assessments as part of the leisure club retention strategy
    Liaise with the maintenance teams to ensure the highest and professional of standards for all facilities and services
    Ensure high standards of hygiene, cleanliness and tidiness in the leisure and spa facilities
    Adhere to health and safety,proceduresand report anything which causes concern to the appropriate authority
    Complete any other ad-hoc tasks as required
    Flexibility to work in other areas of Guest Experience as and when required (reception, bookings, retail, food & beverage, enquiries, memberships, maintenance and housekeeping, spa & leisure)
    Is this the role for me?
    Previous Leisure / Health Club or Spa experience preferable
    One or more qualifications in either Pool Plant/Pool Lifeguard/Spa or Leisure Club
    Passion for delivering exceptional guest services
    Courteous and pleasant attitude towards guests and other team members
    Patience and good listening skills
    Conflict resolution experience
    Good telephone manner and IT Skills
    Ability to work under pressure and able to multitask
    Good attention to detail
    Ability to take initiative and a practical approach to problem solving
    Due to the nature of the role & industry, flexibility is required to working hours as weekend and evening work will be required
    Good time management and organisational skills
    Ability to work as part of a team
    Why TheQHotelsCollection?
    Family and Friends discounts in hotels across TheQHotelsCollection
    Free onsite parking
    Various Employee celebratory days throughout the year
    Support with training & professional qualifications, including course fees
    Carve out your own career path with TheQHotelsCollection as there will be progression & career development opportunities across our hotel portfolio
    Internal talent exchange network
    Access to an Employee Assistance Programme, 24/7, 365 days a year
    At The QHotels Collection, we are proud to be a Disability Confident employer. Our culture centres around diversity, inclusion, and equal opportunities for all. If you would like to discuss your application further in relation to the Disability Confident, please do reach out via email to

    The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community.

    It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, theGovernmentand the Armed Forces.

    TheQHotelsCollectionproudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
    #J-18808-Ljbffr
  • SSP

    Team Member

    1 week ago

    SSP London, United Kingdom

    **Team Member** Team Member at Millies Cookies, Paddington station** · **Pay rate £10 per hour.** · You may be wondering who are SSP? Well, we're one of the best kept secrets in Hospitality and Retail. · You may not know us by name, but you will know us from our brands. We are th ...

  • SSP

    Team Member

    1 week ago

    SSP London, United Kingdom

    **Team Member** Team Member at M&S Simply Food Richmond Station** · **Everyone regardless of age starts on **£10.42 **per hour.** · We are looking for · **Full Time (30hrs) Team Members **to join our · **Marks & Spencer Richmond** · **Station.** · As a team member you will work s ...

  • Muffin Break

    Team Member

    2 weeks ago

    Muffin Break London, United Kingdom

    Do you have a passion for food & coffee products, want to work in a Café that has a great vibe, and love interacting with a variety of people? We are looking for passionate team members to provide great service for our customers. · **Team Member Benefits**: · - Flexible working h ...

  • SSP

    Team Member

    1 week ago

    SSP London, United Kingdom

    **Team Member** Team Member at Marks & Spencer**: · - Sutton **Station** · **Everyone regardless of age starts on £10.42 per hour** · We are looking for · **Full T** · **ime (30hrs) Team Members **to join our · **Marks & Spencer Sutton** · **Station.** · As a team member you will ...

  • Morgan Pub Co

    Team Member

    2 weeks ago

    Morgan Pub Co London, United Kingdom

    Job Title: Team Member Overview: We are currently seeking a dedicated Team Members to join our brand new team in the hospitality industry. As a Team Member, you will play a crucial role in ensuring the smooth operation of our restaurant and providing excellent customer service. R ...

  • SSP

    Team Member

    2 weeks ago

    SSP London, United Kingdom

    **Team Member** Team Member at Upper Crust, Paddington station** · **Pay rate £10 per hour.** · You may be wondering who are SSP? Well, we're one of the best kept secrets in Hospitality and Retail. · You may not know us by name, but you will know us from our brands. We are the le ...

  • Powerleague

    Team Members

    1 week ago

    Powerleague London, United Kingdom

    **Padel Team Member (Part-Time)** · **Role Overview**: · Join our vibrant team as a part-time Padel Team Member at Powerleague. This role focuses on delivering top-notch customer service and supporting the day-to-day operations of our new padel courts. Your responsibilities will ...

  • SSP

    Team Member

    2 weeks ago

    SSP London, United Kingdom

    **Team Member** Team Member at **M&S Simply Food, Fenchurch** **Street** · Everyone regardless of age starts on **£10.57 per hour** · We are looking for **Part Time Team Members (22.5hrs/week)** to join our **M&S Simply Food, Fenchurch Street**. · As a team member you will work s ...

  • SSP

    Team Member

    3 weeks ago

    SSP London, United Kingdom

    **Team Member** Team Member/Front of House - Leon - Paddington Station** · **Everyone regardless of age starts on £10.57 per hour** · You may be wondering who are SSP? Well, we're one of the best kept secrets in Hospitality and Retail. · You may not know us by name, but you will ...

  • SSP

    Team Member

    1 week ago

    SSP London, United Kingdom

    **Team Member** Team Member** **at** **The Pasty Shop, Euston Station.** · **Pay rate **£10 **per hour.** · You may be wondering who are SSP? Well, we're one of the best kept secrets in Hospitality and Retail. · You may not know us by name, but you will know us from our brands. W ...

  • SSP

    Team Member

    3 weeks ago

    SSP London, United Kingdom

    **Team Member** Team Member - Marks & Spencer - North Terminal Gatwick Airport** · **Everyone regardless of age starts on £10.80 per hour.** · **(Additional £1.20 for unsocial hours premium** **between 12am - 6am)** · You may be wondering who are SSP? Well, we're one of the best ...

  • Popeyes - Wood Green

    Team Member

    2 weeks ago

    Popeyes - Wood Green London, United Kingdom

    **Team Member - Full-time** · **About us** · The Popeyes story started 49 years ago in New Orleans, Louisiana. A taste sensation was born. What started as one small restaurant with a dream of creating the world's best fried chicken is now a craze that has swept across the world, ...

  • Snowflake Gelato

    Team Member

    3 weeks ago

    Snowflake Gelato London, United Kingdom

    **Who we are** · This year is a big year for Snowflake gelato as we look to continue to grow our business and serve the best gelato and desserts in the UK. We have a new store opening in Westfields Stratford and are looking for team members. The team member role is responsible fo ...

  • Cineworld Group Plc

    Team Member

    3 weeks ago

    Cineworld Group Plc Leicester Square, United Kingdom

    **Team Member - Leicester Square**: · Business Area: · Cineworld Cinemas · Job type: · Full Time Contract · Job ref: · 053876 · Published: · about 1 hour ago · Exciting opportunity to join our Flagship Cinema as a Team Member helping to deliver the best movie experience to all of ...

  • Powerleague

    Team Members

    1 week ago

    Powerleague London, United Kingdom

    **Looking for something different? Our transfer window is open** · **Team members wanted at Powerleague** · **Role Purpose** · To create and deliver an exceptional customer experience by providing outstanding service and delivery, whilst maintaining high standards and encompassin ...

  • Fives Soccer Centres

    Team Member

    3 weeks ago

    Fives Soccer Centres London, United Kingdom

    **Full-time Team Members Wanted** · **Role Purpose** · To create and deliver an exceptional customer experience by providing outstanding service and delivery, whilst maintaining high standards and encompassing our brand values. · **Customer** · - Deliver outstanding customer serv ...

  • Carebrook

    Team Member

    3 weeks ago

    Carebrook London, United Kingdom

    **Pret A Manger - Team Member**: · **A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen, front of house and delivery.**: · **They are responsible for creating an efficient & welcoming environment engaging and "wowing" our customers and pr ...

  • The Circle Gym and Spa

    Team Member

    2 weeks ago

    The Circle Gym and Spa London, United Kingdom

    We are looking for a vibrant and energetic person, with a passion for fitness to join our friendly team. As a boutique gym and spa, we have a small team who most of our members will know by name. We expect all staff to get to know our members and become part of the 'family'. We a ...

  • Poke House UK

    Team Member

    1 week ago

    Poke House UK London, United Kingdom

    **Calling All Hospitality Specialists We're on the hunt to find Amazing Team Members to join the team at our Mayfair store,** · Here at Poke House, we have created something special, a better place to eat, work and enjoy our Californian vibes. Being a part of our team means worki ...

  • Poke House UK

    Team Member

    3 weeks ago

    Poke House UK London, United Kingdom Full time

    **Calling All Hospitality Specialists We're on the hunt to find Amazing Team Members to join the squad at our 'House' over in Bank,** · Here at Poke House, we have created something special, a better place to eat, work and enjoy our Californian vibes. Being a part of our team mea ...