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    Assistant Resident Service Manager - Reading, Berkshire, United Kingdom - Savills

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    Description

    To provide on site lettings and property management services to exciting build to rent residential schemes in the Thames Valley - The Cavalry has a total of 220 apartments across the two schemes.

    To be the first point of contact from enquiry stage, viewing the property through to resident move in.

    To ensure a high level of customer service is always provided to residents, engage with residents to create a sense of community within the development.

    Reporting building issues to the relevant member of the team
    Provide first class customer service to residents
    Organising and running tenant services via third parties and in house
    Creating a community feel through communication, events and innovations
    Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained
    To support the RSM to ensure H&S statutory requirements are meet across the development
    Strong customer service ethic / background
    Strong financial management skills
    Working Hours - 40 Hours per week - 5 days over 7
    Salary - £32,000+ up to 10% discretionary bonus

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