- Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise
- Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product exclusives and other info to help drive sales to deliver product knowledge, cascading this information via training
- Understand the need to take responsibility for tasks that may go beyond the role expectation, spot opportunities to improve business, customer service and retail standards
- Understand and follow health and safety procedures and security procedures, and play an active role in preventing stock loss
- Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
- Build and develop your own client base. Using your exceptional service skills to nurture customer relationships, that you will maintain through your unique personal service A bit about you:
- All over the numbers. You will be set sales, CRM, and NPS name a few. So even if you haven't had much first hand exposure to this data, you will have the curiosity and appetite to learn more
- A great communicator. Passionate about our products as well, this combination will mean you can deliver inspiring brand training to your team
- Well informed. You will make it your business to know what our competitors are up to
- Known to be a sales and service expert
- Collaborative. Your brand partner or contact within our own team will rely on you to keep them informed, whether successes, challenges or customer feedback
- Approachable. You will be a leader in your department and will be invested in your wider team and on hand for requests, be they queries, coaching support
- A proud shopkeeper. It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
- An example of our values, a trusted and respected colleague This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
-
Employer Branding Specialist
3 weeks ago
THG Manchester, United KingdomTHG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our ...
-
Brand Specialist
3 weeks ago
Selfridges manchester, United KingdomAs Brand Specialist you will: · Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · Excite and motivate other colleagues in your department, by sharing your knowledge of y ...
-
Brand Specialist
1 week ago
Selfridges Manchester, United KingdomJob Description · As Brand Specialist you will: · Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · Excite and motivate other colleagues in your department, by sharing y ...
-
Brand Specialist Designer Accessories
1 week ago
Selfridges Manchester, United KingdomBrand Specialist Designer Accessories (Exchange Square) · Job Introduction · As Brand Specialist you will:Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · Excite and mo ...
-
Brand Specialist
3 weeks ago
Selfridges Manchester, United KingdomJob Description · As Brand Specialist you will: · Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · Excite and motivate other colleagues in your department, by sharin ...
-
Brand Specialist
1 month ago
SELFRIDGES MANCHESTER, United Kingdom Full timeBrand Specialist - Womenswear - Body Studio 37.5 (Trafford) · Job Introduction · As Brand Specialist you will: · Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · Excit ...
-
Brand Specialist
1 week ago
Selfridges Manchester, United Kingdom**Job Introduction**: · **As Brand Specialist you will**: · - Working across brands such as Self portrait, Ganni, Theory, and Reformation. · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing compl ...
-
Brand Specialist
2 weeks ago
Selfridges Manchester, United Kingdom**Job Introduction**: · As Brand Specialist you will: · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · - Excite and motivate other colleagues in your department, by ...
-
Brand Specialist
2 weeks ago
Selfridges Manchester, United Kingdom**Job Introduction**: · **As Brand Specialist you will**: · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · - Excite and motivate other colleagues in your department ...
-
Brand Specialist
1 week ago
Selfridges Manchester, United Kingdom**Role Responsibility**: · As a Supervisor/ Brand Specialist you will: · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · - Excite and motivate other colleagues in yo ...
-
Brand Marketing Specialist
1 month ago
Vypr manchester, United Kingdom Full timeJob DescriptionJob Title · Brand Marketing Specialist · Reports to · Sales & Marketing Director · Location/work pattern · Proposed Hybrid – 2/3 days per week in Manchester HQ · What we do · Vypr is a Manchester HQ'd Private Equity/Venture Capital backed SaaS business. Our mark ...
-
Marketing & Brand Specialist
2 weeks ago
Eden Brown Synergy Greater Manchester, United KingdomJob Title**:Marketing and Brand Specialist** · Hours**:Part Time - 20 hours per week** · Salary**:£60,000 FTE per annum** · Working pattern**:Home working, flexible hours & working pattern** · Eden Brown Synergy are seeking a highly motivated and creative **Marketing and Brand Sp ...
-
Brand Specialist- Designer Galleries
2 weeks ago
Selfridges Manchester, United KingdomJob Introduction · Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sus ...
-
Brand Specialist Luxury Toys
1 week ago
Selfridges Manchester, United KingdomA bit about the role · As a Supervisor/ Brand Specialist you will: · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · - Excite and motivate other colleagues in your d ...
-
SEO ANALYST
3 weeks ago
Ernest Gordon Recruitment Manchester, United KingdomSEO ANALYST (Agency) · Manchester · £30,000 - £35,000 + Training + Progression + Benefits · Are you a SEO Specialist looking to join a high-end and very well-established lead generation agency? · Do you want to work within a very cultured and warm environment? Working within a e ...
-
Digital Content Specialist
3 weeks ago
NES Fircroft Manchester, United Kingdom Full timeDo you have digital communications experience, and are you seeking a new job in Didsbury? NES Fircroft is helping a collaborative company recruit a Digital Content Specialist for an initial 12-month contract. · As a Digital Content Specialist, you will support the Senior Digital ...
-
Account Manager
3 weeks ago
Pearson Whiffin Recruitment Ltd Manchester, United Kingdom Full timeAccount Manager · Delighted to be representing a brand that has been at the forefront of their competition for the last 10+ years. As a specialist in Umbrella Services, this business provides Payroll/Finance and a full suite of services to 1000s of clients across the UK. · In thi ...
-
Paid Media Manager
3 weeks ago
Oscar Associates (UK) Limited Manchester, United Kingdom Full timeRole - Paid Media Manager · Salary - £30,000-£40,000 · Location - Manchester · Work Pattern - Hybrid - 3 days a week in an office. · Oscar Digital have partnered with a global marketing and advertising agency with a huge client base. They have relationships with worldwide brand ...
-
Online Merchandising Specialist
3 weeks ago
In Technology Group Limited Manchester, United Kingdom Full timeOnline Merchandising Specialist · Onsite in Manchester City Centre (M4) · £25,000 - £32,000 DOE · I'm working with a very exciting client within the fashion industry who are looking for a Online Merchandiser to join their team The brands within the group focus on streetwear and a ...
-
Sales Development Representative
3 weeks ago
AQA Manchester, United Kingdom Full timeSales Development Representative · 12 months Fixed Term Contract · Manchester · Hybrid - 3 days onsite · £ £27000 · Do you want a sales role which will help teachers and students to target their learning in an impactful and fulfilling way? · Are you customer focused and can build ...
Brand Specialist - MANCHESTER, United Kingdom - SELFRIDGES
Description
Brand Specialist - Womenswear Gym Shark (Trafford)Job Introduction
As Brand Specialist you will:
