Senior Technical Analyst, Infrastructure Services - Flintshire, United Kingdom - Triumph Group

Triumph Group Flintshire, United Kingdom

5 days ago

Description

Job Purpose

Associate in this role function as information technology (IT) professionals serving as technical experts and participate in or oversee a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware and software products in an information technology infrastructure environment. The role is broadly split between providing day to day operational support for existing infrastructure services and users of those services, and project-based work leading to the development and deployment of new infrastructure services or EOL activities.

Responsible to: IT Data Centre/Operations Manager, EMEA/APAC

Responsible for: EMEA Network, Server, Storage & Data Protection Infrastructure

Location: Deeside - frequent travel will be required

Working Schedule: Full time (37 hours per week) out of hours' work and travel will be required.

Key Duties and Responsibilities

• Direct research on potential technology solutions.

• Keep current with the latest technologies.

• Practice asset management for IT hardware, software, and equipment.

• Benchmark, analyse, report on, and make recommendations for the improvement and growth of the Regional IT infrastructure and IT systems.

• Providing support, monitoring and maintenance of UK Data Centre and other EMEA site infrastructure and services for remote associates.

• Design, implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to client operating systems, networking, messaging, reporting platforms and all other software-based systems.

• Develop operational, installation, configuration and upgrade documentation for computer and networking related systems.

• Serve as a liaison between other technical staff, management, and users regarding service requests, usage, standards, security, and other technical matters.

• Provide on-site or remote access diagnoses and resolution of computer hardware and software problem.

• Work within strict time frames and elevate incidents within defined timeframes.

Technical Requirements

• Strong, proven Cisco networking hands-on skills.

• Knowledge of Windows client O/S and infrastructure platforms in an enterprise environment to include –

• Image deployment

• Virtualisation (VMware)

• Data Protection (Veeam)

• BAU & troubleshooting

• MFA configuration

• Disk encryption technologies

• Patching

• Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory.

• Knowledge of Veeam Backup & Replication.

• Minimum 5 years previous relevant experience required.

Person Specification

Essential Qualifications

• CCNA

• Post-Secondary certificate/degree in a related technical, business or management field, or equivalent experience

• Minimum 5 years proven experience in a relevant role.

Desirable Qualifications

• VMware certified

Essential Experience, Skills & Knowledge

• Technical authority across all relevant platforms

• A strong lead background.

• Evidence of being an excellent communicator

• Knowledge of, or experience using an IT service desk software package or working to strict SLA's

• Excellent, solid technical skills with MS Technologies

• Strongly task-driven/multi-tasking

• Pro-active learner

• Excellent oral and written communication skills

• Self-motivated

• Excellent problem analysis and problem-solving skills.

Desirable Experience, Skills & Knowledge

• Experience working in a manufacturing, aerospace or military environment

Personal Qualities

• Team player and leader prepared to work to achieve results

• Able to effectively work with remote users and associates

• Enthusiastic approach to customer service

• Highly energetic

• High level of initiative

• Able to prioritise and multi-task

• Comfortable with empowerment and responsibility

• Professional and confident

• Excellent communication skills

• Excellent interpersonal skills

• Ability to conduct and direct research into IT issues and products as required

• Ability to present ideas in business-friendly and user-friendly language

• Highly self-motivated and directed

• Keen attention to detail

• Proven analytical, evaluative, and problem-solving abilities

• Incident & problem management - ability to effectively prioritise and execute tasks in a high-pressure environment

• Exceptional customer service orientation

• Continual service improvement

• Willing to work unsociable hours and travel when required.

• Full UK driving License.

IT Service and Infrastructure Engineer

9 hours ago

pib Group Chester, United Kingdom Full time

The Role: IT Service & Infrastructure Engineer · As an IT Service & Infrastructure Engineer, you will play a pivotal role in ensuring the smooth operation of our IT services and infrastructure. You will be responsible for providing first and second line support, managing service ...
Senior Technical Analyst, Infrastructure Services

5 days ago

Triumph Group Flintshire, United Kingdom

Function: · Information Technology Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) ...
Cleaning Operative

1 week ago

Pinnacle Group Deeside, United Kingdom

**Cleaning Operative **(2735)****: · **Overview**: · **Ref**: · 2735 · **Salary**: · £ £10.50/hour · **Location**: · - United Kingdom - Wales - Flintshire - Flintshire - Deeside · **Contract Type**: · Permanent · **Posted**: · 04 July 2023 · Pinnacle Group provides people-first, ...
Team Assistant

1 day ago

Petrofac Northop, United Kingdom

**Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world's leading energy companies.** · We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our peo ...
Night Shift Catering Assistant

1 day ago

Pinnacle Group Deeside, United Kingdom

**Night Shift Catering Assistant **(3116)****: · **Overview**: · **Ref**: · 3116 · **Salary**: · £10,965 - £10,965/annum · **Location**: · - United Kingdom - Wales - Flintshire - Flintshire - Deeside · **Contract Type**: · Permanent · **Posted**: · 13 November 2023 · **Closing da ...
Relief Security Officer Sia with Drivers Licence

5 days ago

Pinnacle Group Deeside, United Kingdom

**Relief Security Officer SIA with Drivers Licence **(2737)****: · **Overview**: · **Ref**: · 2737 · **Salary**: · £ £10.42/hour · **Location**: · - United Kingdom - Wales - Flintshire - Flintshire - Deeside · **Contract Type**: · Permanent · **Posted**: · 21 August 2023 · Pinnac ...
Security Guard Supervisor

12 hours ago

Pinnacle Group Deeside, United Kingdom

**Security Guard Supervisor **(2658)****: · **Overview**: · **Ref**: · 2658 · **Salary**: · £ £11.99/hour · **Location**: · - United Kingdom - Wales - Flintshire - Flintshire - Deeside · **Contract Type**: · Permanent · **Posted**: · 09 June 2023 · Pinnacle Group provides people- ...
Hse Advisor

12 hours ago

Petrofac Northop, United Kingdom

**Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world's leading energy companies.** · We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our peo ...
License B Courier

12 hours ago

FedEx Express EU Deeside, United Kingdom

**Position Summary**: · We are looking for Courier to join our team at Deeside. Whether you are fresh from the test centre or have experience, we want to speak to you · **Your role** · We believe that our strengths come from our differences, and we actively invest in recruiting a ...
Senior Technical Analyst

4 days ago

Omega Resource Group Deeside, United Kingdom Full time

Position: Senior Technical Analyst (Infrastructure Services) · Location: Deeside (On-site) · Job Type: Permanent · My client, a global leader in the aerospace industry are on the hunt for a Senior Technical Analyst · Role and Responsibilities – · In this role, you will have the t ...
Site Reliability Engineer

1 day ago

Searchability (UK) Ltd Chester, United Kingdom Full time

Site Reliability Engineer · Role Description: · An opportunity for an experienced site reliability engineer to work for a globally recognised company in the heart of Chester on a hybrid working basis has arisen. You will join a team who are responsible for building a suite of obs ...
Environmental Consultant

1 week ago

AtkinsRéalis Cheshire, United Kingdom

**Environmental Consultant Job Description (P1/P2)** · AtkinsRéalis is one of the world's leading engineering and design consultancies; we have the breadth and depth of expertise to respond to the most technically challenging and time critical infrastructure projects. The Sustain ...
Network Operations Shift Lead

5 days ago

eFinancialCareers Chester, United Kingdom

**Job Title: Network Operations Shift Lead** · **Corporate Title: Vice President** · **Location: Chester** · **Bank of America**: · We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients ...
Network Operations Technical Analyst

5 days ago

eFinancialCareers Chester, United Kingdom

**Job Title: Network Operations Technical Analyst** · **Corporate Title: Officer** · **Location: Chester** · **Bank of America**: · We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients ...
Network Operations Technical Analyst

5 days ago

eFinancialCareers Chester, United Kingdom

**Job Title: Network Operations Technical Analyst** · **Corporate Title: Officer** · **Location: Chester** · **Bank of America**: · We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients ...
Ict Business Analyst

1 week ago

Salt Search Cheshire, United Kingdom

The Job Description and Person Spec used may refer to the role being a Project Manager, a small amount of Project Management may be required but the main function of this role is as an ICT Business Analyst, working in the Digital specialism. · JOB PURPOSE: To manage, develop and ...
Recruiter

1 week ago

KBR Cheshire, United Kingdom

**Title**: · Recruiter · **OVERVIEW** · - Sellafield Limited (SL) has identified the need for project and program management support to deliver 17 major construction projects associated with developing the infrastructure required for the reprocessing and making safe of nuclear wa ...
Network Data Engineer

5 days ago

eFinancialCareers Chester, United Kingdom

**Job Title: Network Data Engineer** · **Corporate Title: Assistant Vice President** · **Location: Chester** · **Bank of America**: · We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our client ...
Azure Systems Administrator

1 week ago

Nigel Frank International Limited Cheshire, United Kingdom

Azure Systems Administrator · 823823_ · Microsoft 365 Systems Administrator - Manchester (Hybrid) - Up to £43,000 · Nigel Frank have an exciting opportunity to with one of our clients who are a major players in transportation. They are looking to grow their team with a Systems a ...
Network Operations Shift Lead

6 days ago

eFinancialCareers Chester, United Kingdom

The Network Operations Shift Lead will take charge of Network Operations Centre during EMEA hours of operation, taking point in the engagement and resolution of large network events that are significant in scope and impact whilst maintaining oversight overall ongoing issues. · Yo ...