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Customer Support Assistant
3 days ago
Earl Street Employment Consultants Ltd Chatham, United Kingdom Part timeOur client is a shared service that delivers high quality library and IT services to support the users of the three institutions that currently comprise the Universities at Medway (University of Kent, University of Greenwich and Canterbury Christ Church University). · They have a ...
Complaint Coordinator - Chatham, United Kingdom - Huntress - Maidstone
Description
Complaint Coordinator£24,500
Chatham
We are currently looking to recruit a Complaint Coordinator to coordinate our client's Banking Complaints across the group.
You will collaborate with internal teams to ensure a successful response is provided to our clients customers.
Working alongside your centralised team you will ensure Complaints are resolved and customer disputes that are deemed fair and clear in resolution.
You will be responsible for assisting customer satisfaction through root cause analysis, as well as help defining continuous improvements for the customer journey.
The salary for this role is £24,500
This is a fixed term role for a period of 3 months
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender.
As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE:
We can only consider applications from candidates who have the right to work in the UK