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IT Infrastructure Analyst - Borehamwood, Hertfordshire, United Kingdom - Capstone Property Recruitment
Description
IT Infrastructure AnalystLocation:
Borehamwood, HertfordshireSalary: £32,000 - £38,000 + bonus + benefitsReporting to: IT Infrastructure ManagerCapstone have partnered with a leading international Storage Solutions provider, who are looking for an ambitious and highly diligent IT Infrastructure Analyst to join their dynamic team.
The main purpose of the role is to optimise and improve their systems and infrastructure through maintenance and support.The role supports the IT team in delivering excellent 2nd and 3rd line support to over 600 users across 170 stores and Head Offices in the UK and Europe.
This is based in our North London Head Office with some possible European travel.Key AccountabilitiesSystems maintenance - Implements and maintains all software and hardware deployed in stores and head office in order that all systems run smoothly and efficiently.
Aspects of our IT infrastructure include:
Multiple Servers across multiple locationsNutanix VM cluster of Microsoft ServersO365 Hybrid Microsoft Exchange with MimecastCisco & Meraki networkingMPLS networkCentralised Patch Management across desktops and serversHelpdesk support - Provides 2nd and 3rd line support for problems arising from the use of the IT infrastructure in over 170 stores, and Head Offices in the UK and Europe which can't be resolved by our Business Support Team.
Policies and procedures - Contributes to group policies by providing guidance in relation to IT infrastructure ensuring that compliance is achieved.
Project work - Co-design, Implementation, and assistance in I.T.Projects Experience & skills requiredPersonal AttributesHave a natural aptitude for technology, solving problems and finding solutionsAble to take on systems and technologies in which they have no trainingExcellent communication skills, both spoken and writtenProfessional and approachableFlexible with working hours, able to work evenings, weekends and bank holidaysAvailable to travel abroad if requiredRequired Experience & Certification Windows 10/11 installation, deployment, administration, and 2nd / 3rd line supportWindows 2022/2019/2016/2012 server administration and 2nd / 3rd line supportVirtual machine managementRouter & Firewall configuration and administrationNetworking TCP\IP troubleshootingDHCP\DNS troubleshootingActive directory & Group Policy administrationExchange Hybrid & Office 365 administration and 2nd / 3rd line supportInstallation and configuration of Servers, PCs, laptops, printers, and peripheralsGeneral hardware and software troubleshootingExperience of 1st and 2nd line customer facing technical supportBeneficial SkillsetAzure\O365 Policy ManagementMicrosoft SharePoint administrationMicrosoft SQL administrationSophos Central administrationMimecast AdministrationVeeam Backup AdministrationSCCM Imaging and Application packagingSuitable candidates must have 3rd line support experience in a Microsoft/Cisco based infrastructure and experience of customer facing technical support.
If you are interested in the above opportunity, please contact Sam Lee on or email s.-
