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Ross on Wye

    Retail Sales Associate - Ross-on-Wye, United Kingdom - Cole & Yates Recruitment Ltd

    Cole & Yates Recruitment Ltd
    Cole & Yates Recruitment Ltd Ross-on-Wye, United Kingdom

    1 week ago

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    Description

    We are recruiting for a Retail Sales Associate on behalf of a company that specialise in made to measure curtains, blinds and shutters for both the domestic and commercial customers.

    On offer is a 16 hour working week which will be split over three days (Monday & Friday 10am to 4pm and Saturday 10am to 2pm) will pay £11,450.40 per year, comes with 18 days holiday, full initial and ongoing product and sales approach training.

    As the Retail Sales Associate you will be part of the team delivering a friendly, professional and attentive customer experience from initial enquiry through to final installation as well as related admin duties.

    This will include:

    • The point of contact for customers, suppliers and deliveries.
    • Gaining an understanding of what customers are looking for in terms of product, design, aesthetic etc.,
    • Providing advice and product recommendations based on needs.
    • Demonstrating (with training) a good understanding of window coverings, their suitability, constraints and practicalities.
    • Gaining an excellent working knowledge of all existing suppliers including their full product range and fabric collections and other potential suppliers within the sector.
    • Booking and managing the measuring and installation appointments.
    • Liaising with colleagues to ensure an efficient and seamless service.



    Requirements

    To be considered, you will need to demonstrate:

    • Previous customer service / retail experience in a fast paced and detail orientated business.
    • Excellent communication and presentation skills with the ability to build a rapport with customers.
    • Excellent administration, organisational, problem solving and prioritising skills.
    • A good understanding of both metric and imperial measurements with the ability to work with both.
    • That you are happy to assist with blind manufacturing as required.


    Benefits

    On offer is a 16 hour working week which will be split over three days (Monday & Friday 10am to 4pm and Saturday 10am to 2pm) which will pay £11,450.40 per year. This role comes with 18 days holiday, full product and sales approach training and development.


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