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Complaints Handler
1 week ago
AXA Haverhill, United KingdomWe have an exciting opportunity for a Complaints Handler to join us in our Bolton, Glasgow, Haverhill, or Gloucester office. Working within Commercial Insurance, you'll be managing complaints through to a fair outcome that's right for both our customers and our business. Building ...
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Complaints Handler
3 weeks ago
AXA UK Haverhill, United Kingdom**About the role** · We have an exciting opportunity for a Complaints Handler to join us in our Bolton, Glasgow, Haverhill, or Gloucester office. Working within Commercial Insurance, you'll be managing complaints through to a fair outcome that's right for both our customers and o ...
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Complaints Handler
3 weeks ago
AXA Haverhill, United Kingdom**Description**: · We have an exciting opportunity for a Complaints Handler to join us in our Bolton, Glasgow, Haverhill, or Gloucester office. Working within Commercial Insurance, you'll be managing complaints through to a fair outcome that's right for both our customers and our ...
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Complaints Handler
2 weeks ago
AXA UK Haverhill, United Kingdom**About the role**: · We have an exciting opportunity for a Complaints Handler to join us in our Bolton, Glasgow or Haverhill office. Working within our Commercial Insurance Department, you'll be working with some great people, so your ability to build strong relationships will b ...
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Complaints Handler
2 weeks ago
Contact Centre Recruitment Harlow, United Kingdom**Complaints Handler - Hybrid Working** · **Location: Harlow** · **Salary: £24,000 Plus excellent benefits** · **Working Hours: Monday - Friday 9-5 2 days remote from home** · **The following is a summary of the skills and attitudes required of the Complaints and Customer Service ...
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Complaints Handler
1 week ago
CCR Recruitment & Selection Essex, United Kingdom**Complaints Handler - Hybrid Working** · **Location: Harlow** · **Salary: £25,000 plus excelent benefit package** · **Working Hours: Monday - Friday 9-5 2 days remote from home** · **The following is a summary of the skills and attitudes required of the Complaints and Customer S ...
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Complaints Resolution Handler
2 weeks ago
AXA UK Ipswich, United Kingdom**About the role**: · We have a full-time permanent opportunity for a Complaints Resolution Handler to join us in our Ipswich or Birmingham office. · Are you passionate about delivering outstanding customer service? Are you ready to lay the groundwork for a truly meaningful caree ...
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Complaints Case Handler
3 weeks ago
East and North Hertfordshire NHS Trust Stevenage, United KingdomWe are recruiting for a Complaints Case Handler who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. · You will be responsible for managing a caseload of complaints following local and national policy and within the p ...
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Complaints Handler
3 weeks ago
Randstad Staffing Croydon, Cambridgeshire, United KingdomComplaints Handler · Complaints Handler - Croydon / Hybrid - Leading Block Management Company · Are you a proven Administrator seeking a new role with a market leading brand? · Do you have experience in customer support and complaint management? · Full training provided · ~ Ex ...
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Complaints Handler
5 days ago
HCLTech essex, United Kingdom***Life & Pensions Industry preferable*** · To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit require ...
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Complaints Handler
1 week ago
HCLTech Essex, United KingdomJob Description · ***Life & Pensions Industry preferable*** · To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory ...
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Complaints Handler
1 week ago
HCLTech Chelmsford, United Kingdom***Life & Pensions Industry preferable*** · Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. · To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutu ...
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Complaints Handler
1 week ago
HCLTech Essex, United KingdomLife & Pensions Industry preferable***To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements ...
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Complaints Handler
1 week ago
HCLTech Essex, United KingdomJob Description ***Life & Pensions Industry preferable*** · To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory a ...
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Complaints Handler
1 week ago
HCLTech Essex, United KingdomLife & Pensions Industry preferable*** · To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requiremen ...
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Complaints Handler
1 week ago
HCLTech Chelmsford, United Kingdom***Life & Pensions Industry preferable*** · All potential candidates should read through the following details of this job with care before making an application. · To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with ...
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Complaints Handler
1 week ago
HCLTech Essex, United Kingdom***Life & Pensions Industry preferable***To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requiremen ...
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Complaints Handler
1 week ago
HCLTech Chelmsford, Essex, United Kingdom***Life & Pensions Industry preferable*** · Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. · To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutu ...
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Account Executive Insurance
1 day ago
PP Associates Ltd Newmarket, United Kingdom Full timeMy client, a leading Insurance Brokers based throughout the UK is seeking an experienced Account Executive (Sales) to join their newly opened branch in Newmarket. (other locations available) · Purpose · The purpose of the role is to provide quotations for New Business and Renew ...
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Complex Senior Claims Handler
3 weeks ago
The Recruiter Specialists Group Ltd Essex, United Kingdom**Complex Senior Claims Handler - Motor** · We are currently recruiting for a new Senior Claims Handler to provide technical oversight of Motor Claims. · **Key Responsibilities**: · - Handling allocated claims to a high standard, including overall assessment of losses and reserve ...
Complaints Handler - Haverhill, Suffolk, United Kingdom - Reed
Description
Are you an excellent communicator with a passion for building relationships?Job Title:
Complaints Handler Company:
AXA
Retail Location:
Haverhill Contract Type:
Full time, 37.Your working hours will be Monday to Friday 9am to 5pm, totalling 35 hours per week.
No weekends or bank holidays required Salary:
£23,000 - £25,000 per annum with clear career progression upon reaching training milestones
AXACommercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work.
We have an exciting opportunity for a Complaints Handler to join us in our Bolton, Glasgow, Haverhill, or Gloucester office.
Working within Commercial Insurance, you'll be managing complaints through to a fair outcome which is right for both our customers and our business.
Building strong relationships is key to our success and you'll be driving improvements for our customers whilst working in a great team So, if you have experience in claims or complaints handling within the insurance industry or financial sector and a passion for investigation with a curious mind then this could be for you At
AXAwe work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers.
Ensuring the delivery of excellent customer service by achieving fair and reasonable outcomes for our customer, through effective investigation
Communicating effectively and ensure that all communications sent to the customer are of the required quality and meets the expectations set by both
AXAand the regulator
Competitive annual salary of £23,000 - £25,000 dependent on experience
~ Annual company & performance-based bonus
~ Contributory pension scheme (up to 12% employer contributions)
~ Life Assurance (up to 10 x annual salary)
~25 days annual leave plus Bank Holidays
~ Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
~
AXAemployee discounts
~
If you have a long-term health condition or disability and require reasonable adjustments during the application or interview process, we're proud to offer access to the
AXAAccessibility Concierge.
Previous experience within Retail or Commercial Insurance Claims, significant previous complaints experience within insurance or financial services would be advantageous.
An understanding of how to support customers with characteristics of vulnerability during the complaint processStrong business commercial awareness
If you have a long-term health condition or disability and require reasonable adjustments during the application or interview process, we're proud to offer access to the
AXAAccessibility Concierge.
This position has been defined as an Insurance Distribution Directive IDD role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
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