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Complaints Handler
6 days ago
AXA Haverhill, United Kingdom**Description**: · We have an exciting opportunity for a Complaints Handler to join us in our Bolton, Glasgow, Haverhill, or Gloucester office. Working within Commercial Insurance, you'll be managing complaints through to a fair outcome that's right for both our customers and our ...
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Complaint Handler
1 week ago
118118 Money Milton Keynes, United Kingdom**Complaint Handler** · **Financial Services Money** · At Money, we help people every day. Our innovative personal loans and revolutionary credit cards have been game changers in the UK financial services space, giving folks access to the affordable credit that we believe they de ...
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Complaints Handler
3 days ago
AXA UK Haverhill, United Kingdom**About the role**: · We have an exciting opportunity for a Complaints Handler to join us in our Bolton, Glasgow or Haverhill office. Working within our Commercial Insurance Department, you'll be working with some great people, so your ability to build strong relationships will b ...
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Complaint Handler
4 hours ago
BNP Paribas Hertfordshire, United KingdomCOMPLAINT HANDLER (JOB NUMBER: CH-DT-0123) · **Job Summary**: · The main function of this role is to assess complaints received from initial analysis and investigation through to conclusion, resolving informally where possible. Including communication of the decision with the ins ...
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Complaints Handler
1 week ago
AXA UK Haverhill, United Kingdom**About the role** · We have an exciting opportunity for a Complaints Handler to join us in our Bolton, Glasgow, Haverhill, or Gloucester office. Working within Commercial Insurance, you'll be managing complaints through to a fair outcome that's right for both our customers and o ...
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Complaint Handler
4 hours ago
BNP Paribas Hertfordshire, United Kingdom**JOB SUMMARY**: · The main function of this role is to assess complaints received from initial analysis and investigation through to conclusion, resolving informally where possible. Including communication of the decision with the insured, in a timely and efficient manner whilst ...
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Case / Complaints Handler
1 week ago
Ascendant Recruitment Milton Keynes, United Kingdom**Case / Complaints Handler** · **3 month temporary Contract** · **£230 per day (£60,000 per annum)** · **Milton Keynes - Hybrid after training** · **Monday to Friday 37.5 Hours** · **Responsibilities**: · - Conduct a thorough assessment of customer cases to obtain timeline of ev ...
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Case / Complaint Handler
1 week ago
Ascendant Recruitment Milton Keynes, United Kingdom**Case / Complaints Handler** · **3 month temporary Contract** · **230 per day (60,000 per annum)** · **Milton Keynes - Hybrid after training** · **Monday to Friday 37.5 Hours** · **Responsibilities**: · - Conduct a thorough assessment of customer cases to obtain timeline of even ...
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Complaint/compliance Handler
5 days ago
Reed Insurance Milton Keynes, United KingdomMy client a highly successful pension company is actively looking to recruit a skilled Complaint and a further role Compliance wise handler to support their pension company teams and clients.To be considered you must have skills within the financial servicesindustry in dealing wi ...
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Complaints Case Handler
1 week ago
East and North Hertfordshire NHS Trust Stevenage, United KingdomWe are recruiting for a Complaints Case Handler who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. · You will be responsible for managing a caseload of complaints following local and national policy and within the p ...
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Case / Complaints Handler
4 hours ago
E-Fab Recruitment Ltd Milton Keynes, United KingdomOne of our Financial Services clients require a Case / Complaints Handlers to manage and take ownership of a wide range of complex issues and complaints from customers, whilst ensuring they are commercially aware at all times. · Key Responsibilities · Support the business in the ...
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Executive Complaints Handler
2 days ago
bp pulse Milton Keynes, United Kingdom**Company Description** · bp pulse has established itself as the market leader in electric vehicle charging, providing solutions for EV drivers to charge at home, at work and on the road. On our mission to make charging fast and hassle-free, our charging points have been used ove ...
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Executive Complaints Handler
1 week ago
bp pulse Milton Keynes, United KingdomCompany Description · bp pulse has established itself as the market leader in electric vehicle charging, providing solutions for EV drivers to charge at home, at work and on the road. On our mission to make charging fast and hassle-free, our charging points have been used over 30 ...
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Technical Complaints Handler
1 week ago
NHBC Milton Keynes, United KingdomOverview: · **Salary**:£39,000 - £41,000 + up to 6% bonus · **Working Location**: Milton Keynes - Monday, Wednesday and Thursday based in office Tuesday and Friday work from home. · **Working Hours**: Full time or Part time 25 hours · **Closing Date**:16th August 2023 · DBS Check ...
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Complaints, Breaches and Pep Handler
1 week ago
Outsourced Professional Administration Ltd St Albans, United Kingdom**Complaint Handler**: To provide support to the business together with your peers, with handling and the satisfactory resolution of complaints on behalf of client companies and OPAL. · **Breaches**: To administer and allocate all Regulatory and ISO Breaches, ensuring completenes ...
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Complaints Handler
3 days ago
Snap Finance UK Milton Keynes, United KingdomJob Description · JOIN A FUN COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE · Who are we and what do we do? · Snap Finance was founded in the United States in 2012, and today is the largest privately held alternative finance in the US. · Snap Finance UK was ...
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Complaints Handler
4 days ago
Snap Finance UK Milton Keynes, United KingdomJOIN A FUN COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE · Who are we and what do we do? · Snap Finance was founded in the United States in 2012, and today is the largest privately held alternative finance in the US. · Snap Finance UK was launched in July 2 ...
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Complaints Handler
3 days ago
Snap Finance UK Milton Keynes, Buckinghamshire, United KingdomSnap Finance was founded in the United States in 2012, and today is the largest privately held alternative finance in the US. · Snap Finance UK was launched in July 2017 and offers financial solutions to consumers who have been refused credit or are building up their credit scor ...
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Complaints Handler
3 days ago
Snap Finance UK Milton Keynes, Buckinghamshire, United KingdomJOIN A FUN COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE · Who are we and what do we do? · Snap Finance was founded in the United States in 2012, and today is the largest privately held alternative finance in the US. · Snap Finance UK was launched in July 2 ...
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Complaints Handler
1 week ago
Reed Haverhill, Suffolk, United KingdomAre you an excellent communicator with a passion for building relationships? · Job Title: Complaints Handler Company: AXA Retail Location: Haverhill Contract Type: Full time, 37.Your working hours will be Monday to Friday 9am to 5pm, totalling 35 hours per week. No weekends or b ...
Complaints Handler - Croydon, Cambridgeshire, United Kingdom - Randstad Staffing
Description
Complaints HandlerComplaints Handler - Croydon / Hybrid - Leading Block Management Company
Are you a proven Administrator seeking a new role with a market leading brand?
Do you have experience in customer support and complaint management?
Full training provided
~ Extensive career progression and development
~ Flexible/hybrid working
~£25-30k basic NEG (depending on experience)
Our leading Property business client are looking to recruit a Complaints Handler / Administrator on a permanent basis.
Working as part of the successful complaints management team, you will play a key role in investigating and resolving formal complaints inline with company procedure and industry legislation.
Respond to formal complaints via letter, phone and emailInvestigate the complaint with the wider business to ensure details and facts
Ensure the complaint is made in line wit the complaints process or refer back to relevant party
Understand business process and look for ways to avoid future complaints
Ensure colleagues are aware of the complaints procedure
Chase outstanding matters relating to issue resolution and complaint cases
Collate and provide senior management with data of exiting customers
Proven Administration experience and confident with office applications
Proven customer response skills via phone and in writing (formal letters)
Complaint management experience
Randstad CPE values diversity and promotes equality.
We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.