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    Expert - Networks - London, United Kingdom - Riedel Communications GmbH & Co. KG

    Riedel Communications GmbH & Co. KG
    Riedel Communications GmbH & Co. KG London, United Kingdom

    3 weeks ago

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    Description
    RIEDEL Communications is the leading provider of live production tools in the media, sports and entertainment sectors.

    To cover our customers' needs holistically, we are divided into three business units:
    Product Division, Managed Technology & Riedel Networks.
    Our Product Division develops, produces and distributes audio, video, IT and communication solutions.

    With our live production tools for the media, sports, entertainment and corporate industries, we deliver a wide range of high-quality and state-of-the-art products that are among the most innovative of their kind in the industry.

    Join us as Test & Support Expert (Broadcast Video) on this exciting journey and experience the fascination of Riedel Communications in action.

    To achieve this, our team of test and support engineers challenge the products not only against specification but also bringing user experience and use cases from the field.

    As a Test and Support Expert you will be responsible for in-house user acceptance testing of new hard- and software for Live video production solutions and appliance tools for video switching, replay and slow motion, and ISO recording used in media, broadcast, and live applications.

    In this role you will ensure the product quality and support readiness by transferring your first-hand knowledge into the global support teams.

    Document bugs in Jira and support our development teams with information.

    Align explorative tests with the System Testing team and meet the needs of Pre-and After Sales Support, R&D and Product management.

    Test new hard- and firmware for broadcast and live event applications prior to market release.
    Prepare materials and conduct internal trainings to ensure support readiness of the Support teams.

    Provide support to external and internal customers (contribute to customer support as a second level expert / third level support).

    Successfully completed university studies or have 2+ years of proven experience in a relevant market field, ideally in the (outside-) broadcast and entertainment marketas a live production engineer including Slomo Replay engineer, Vision engineer or similar.

    Knowledge of baseband and IP-Video technology (SDI, 2110) Video compression and IP network technology (VLAN, IGMP, ptp, switches...).
    Basic knowledge of Windows and Linux operating systems.
    Ideally practical experience in testing of new Hard- and Software.
    Precise work style with high self-pretention on quality.
    Mobility and willingness to travel occasionally.
    Spoken and Written English to a good level.
    Life and Work balance through our flexible working time system including mobile working in a hybrid model
    Career booster with numerous individual development and training opportunities
    Diversity is very important to us, at RIEDEL we focus on an open working atmosphere, inclusion is part of our Culture - it is about the people and their personality that matters
    Diverse offers through myEAP (e.g. help with childcare, care for relatives, offers for body & soul etc.)
    We're contributing to your career development.

    By helping our people to reach their potential, we frequently support them to find skills they never knew they had, or make career moves they never thought possible.

    Training on the job – you don't bring a skill? We help you.
    Flexible working hours
    Occasionally work from home
    We're contributing to your career development.

    By helping our people to reach their potential, we frequently support them to find skills they never knew they had, or make career moves they never thought possible.

    RIEDEL stands for equal opportunities and diversity
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