Project Executive - London, United Kingdom - Anderson Clark Ltd

Anderson Clark Ltd

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Leading corporate firm, established over 110 years, who consistently win awards for being a great place to work, have a permanent opportunity for a Project / Learning & Development Executive.

You will fully support the delivery of all in-company courses and provide administrative support to external clients throughout the entire learning journey.

This is an extremely busy role as you will be project managing an average of 6 courses per a day, which can be inhouse or global

While working as part of a highly collaborative team, you will be responsible for driving operational excellence, supporting course leaders and delegates to ensure a smooth, world-class experience.

L & D experience not essential - simply a proven track record of managing projects or process and being able to develop professional client relationships:

Duties

Responding to a variety of queries and taking full responsibility for resolution
Liaise with external trainers to organise and plan the delivery of courses
Ensure all PD client customers receive a premium level of service through regular engagement and onboarding calls.
Ensure the smooth delivery of PD courses, managing the enrolment, transfers, and cancellations of delegates, providing joining instructions
Invoicing for courses and expenses as well as dealing with client/customer payments
Manage course evaluations for all courses, monitoring quality and providing regular reports as required
Identify ways to Improve the service level for the client at each step of the journey
Capture all client information on the crm, maintaining excellent hygiene
Ensure all course materials are correct and delivered to the right location in a timely manner
Coordinate with finance and support of resourcing requests
Room set up for incompany clients and liaising with facilities team
Experience of working in a client facing role within any sector.
Experience in operational roles and managing multiple projects able to demonstrate the ability to multitask within a busy role
Strong interpersonal skills able to collaborate and engage with wide variety of stakeholders is essential.

The team have exciting growth plans, hence, there will be lots of opportunities to take on additional responsibilities

Location: West End (_
office based full time due to being able to facilitate the courses)_
Hours: 9am 5pm_
Benefits: Bonus, 28 days holiday (plus bank holidays), life insurance, private medical, generous pension, offices closes throughout the Christmas break etc. _

Pay:
£29,000.00-£30,000.00 per year

Benefits: