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    IT Desktop Support Officer - Corby, Northamptonshire, United Kingdom - Axiom Technologies

    Axiom Technologies
    Axiom Technologies Corby, Northamptonshire, United Kingdom

    3 weeks ago

    Default job background
    Description

    Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

    We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

    IT Skills andExperience

    • Desired Experience:
    • Computer OS/Peripherals troubleshooting
    • Handling Different PC Operating Systems ( Windows 7/8 and 10)
    • Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
    • Basic knowledge of SOE and group policies
    • Printer support
    • Good knowledge of MS Office tools installation & troubleshooting
    • Excellent customer service and people skills
    • Field experience supporting a variety of technologies and services
    • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
    • Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

    Personal Attributes:

    • Good knowledge of Infrastructure support.
    • Strong analytical and problem-solving capabilities
    • Well-organized and extremely detail-oriented
    • Strong customer service ethic and great communication skills, both oral and written
    • Passionate about delivering quality no matter what you are doing
    • Can work both independently and in a collaborative team-oriented environment
    • A self-starter, motivated to push the limits and think outside of the box
    • Fondness for solutions that are simple, elegant, and effective
    • Ability to work with and maintain confidential information

    In-depth knowledge of:

    • Microsoft Office applications
    • PC/Laptop hardware
    • PC/Laptop peripherals, including printers

    Basic knowledge of:

    • Active Directory
    • Exchange
    • Apple OS
    • SCCM

    IT Qualifications

    At least one of the following:

    • PC/Laptop OEM Maintenance Certification
    • CompTIA A+ Certification
    • Microsoft Certified IT Professional (MCITP) certification in the desktop area
    • Microsoft Office Specialist (MOS) Certification

    Experience in a similar role

    • 2+ years of relevant experience.
    • Freshers and IT Students are also welcome but with IT backgrounds.
    • Ready to travel 12-18 Miles as per the requirement.
    • Freelancers can apply.

    What next?

    If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to

    #J-18808-Ljbffr
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