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    Digital Inclusion Consultant - London, United Kingdom - PDD Group Ltd

    PDD Group Ltd
    PDD Group Ltd London, United Kingdom

    1 week ago

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    Description
    Senior Consultant – People Centred Research, London

    To understand our clients' business challenges to propel their products, experiences, services and brands into the future and deliver new, relevant and engaging propositions to their target audiences.

    Work closely with other members of the human sciences team to research, analyse, and translate consumer needs into insights that translate into new opportunities and innovative design solutions to drive growth and revenue for our clients.

    Help drive and build the people centred research service and actively secure new and repeat business.
    Lead global research projects – project scoping & planning, client and team management, budget control, full project facilitation, design, report and present as appropriate
    Collaborate with other PDD teams and projects to define research opportunities and directions
    Work closely with Directors and Principals to develop, present and sell a compelling research service offering as a key point of differentiation to our clients
    Graduate-level qualifications in anthropology, psychology, human factors, cultural studies or a related human/social sciences discipline
    Extensive commercial experience, including internal or external consulting, participation and planning of large, multi-sited/national user/consumer research projects, and application and translation of consumer insights into business strategy or the design direction of products and services
    Expertise in many of the following areas and the ability to help contribute/define the strategy and direction for the human sciences offering in conjunction with PDD's other core servicesEthnographic techniques Contextual research Co-creation workshop design & facilitation techniques Journey mapping Persona development Insight development Human Factors/Ergonomics Usability evaluation
    Solid theoretical and practical grounding in qualitative research techniques required and proven ability to read the literature and apply it to a commercial setting
    This position will involve regular international travel for client meetings and project work

    PDD is a design and innovation consultancy creating physical and digital products and experiences that drive our client businesses and delight their customers and users.

    With studios in London, Shanghai and Hopkinton MA, and working in 6 continents, our experienced managers and talented researchers, designers and engineers help companies in the healthcare, consumer and industrial sectors to grow their businesses through innovation.

    We are committed to a workplace environment that promotes diversity across all our studios, and this applies to the talent we hire, the customers we work with and the people we interact with on our projects.

    We offer competitive pay, a range of excellent benefits and opportunities for international travel. Working with us also opens up new networking opportunities and a chance to engage with colleagues at social events.
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