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    Part Sales Advisor - Leeds, United Kingdom - CRP Group Global Ltd

    CRP Group Global Ltd
    CRP Group Global Ltd Leeds, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    Part Sales Advisor
    CRP Group is working with a large forward-thinking automotive company that specialises in building electric vehicles They are currently expanding their team and looking to hire a Part Sales Advisor.

    This suits a candidate with a sales background keen to develop their career in a manufacturing setting.

    Responsibilities include:

    • Communicate effectively in the appropriate medium with the customer base.
    • Professionally handle customer inquiries and take appropriate action, ensuring the customers' requirements are satisfied wherever possible, including interpreting and identifying the correct parts, advising on deliveries, order progress updates, etc.
    • Use associated selling techniques to promote the sale of related components.
    • Persuade customers to order promoted parts.
    • Development of sound in-depth product knowledge by undertaking appropriate training and understanding of technical documentation.
    • Be on the lookout for potential markets or products, which would enhance the business and bring financial benefits to the organisation.
    • Must have a positive attitude to resolve customer issues and problem-solve

    Essential

    • Ability to be flexible and adapt to customer and operational needs and changes.
    • Experience of dealing with customers over the phone and via email.
    • An excellent telephone manner with the ability to deal well with difficult customers.
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