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    Clients Accounts Technician - London, United Kingdom - Great Lakes Insurance SE

    Great Lakes Insurance SE
    Great Lakes Insurance SE London, United Kingdom

    1 week ago

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    Description

    About Great Lakes Insurance SE:

    As specialty provider of primary insurance services in the UK, Great Lakes London Branch (" GLLB ") is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia.

    Great Lakes Insurance UK Limited (" GLLS "), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world.

    About the role:

    Ensuring excellent customer-service to GLISE's clients and a high-level of data quality when it comes to system maintenance and processing. Good understanding of all of Great Lakes Insurance and Technical Accounting processes and to build relationships between Technical Accounting and their clients (External and Internal). Focus on the operation task within the RIA UK team. Produce high quality data and provide a high quality service to Internal and External clients, with appropriate escalation where necessary.

    Key Duties:

  • Enhance data integrity and perform Operations tasks to a high quality
  • Resolve all queries received from our clients
  • Provide support for all internal business units
  • Review and maintain all Technical items on the relevant company ledgers
  • Perform Terror and Embargo checks
  • Adhere to Global processes to achieve effective and efficient ways of working
  • Support the Quarter End process where necessary
  • Facilitate non-bureau payments, reserves and fee bookings on relevant global systems

    • Competencies:

    Nimble learning (we think big) – you actively learn by tackling new problems and trying out new solutions, quickly learning from both successes and failures.

    Collaborates (we lead the 'we') – you work together with others in your team, the department and wider business (where relevant) to meet shared commitments.

    Optimises work processes (we grow with our clients) – you know the most effective and efficient processes to get things done and are constantly assessing how they can be improved.

    Resourcefulness (we care and dare) – you find a way to get things done with the best use of the resources available to you, knowing when to ask for support from others, but also offering your support to others where you feel your expertise, knowledge and skills can add value.

    Communicates effectively (we are clear and authentic) – you communicate clearly and appropriately with your audience. You also share ideas, learn from others and keep stakeholders informed about progress, problems, opportunities and solutions, soliciting feedback along the way.

    Key Skills & Experience:

  • Good contractual knowledge of Insurance or Re-insurance business.

    • Qualifications and Educational Requirements:

  • Educated to a degree standard or relevant Insurance/Reinsurance experience

    • Thought Leaders:

    You will demonstrate inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well.

    You will treat your colleagues and sales and business partners fairly and with respect.

    Regulatory & Conduct Requirements:

  • Ensuring compliance with Munich Re's Code of Conduct and the FCA Conduct Rules

    • Benefits

    You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%.

    Munich Re is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

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