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    Business Systems Analyst - London, United Kingdom - City of London

    City of London
    City of London London, United Kingdom

    1 week ago

    Default job background
    Description

    Develops and/or assists with selection and implementation of business solutions, providing consultation services in the selection of business solutions, including recommending appropriate hardware or software platforms; develops systems and applications and provides training and on-going support of hardware and software systems, and monitors effective use of the same.

    ITS Client Support Services team is the first point of contact at Information Technology Services for City of London staff.

    ITS Client Support Services focuses on excellence in customer service through timely, empathetic, and efficient IT support.
    Provides technical support for Council & Committee meeting and related AV services.
    Windows desktop and related tool support services.
    Upon approval, responsible for implementing cost effective solutions using hardware, software, staff and other resources.

    Analyzes problems and develops methods to improve the effectiveness of business systems and equipment through effective programming using appropriate languages and development tools, and recommending support utilities and/or purchased solutions required to support such systems.

    Instructs and advises Project Team members on matters related to assignments, depending on specific technical skills required may have role of Project Leader.

    Participates in Departmental and outside agency priority reviews, project scheduling, and makes recommendations regarding automation and long term planning.

    Assists with plans, schedules and coordination of requests for business systems and/or equipment to ensure the effective and efficient selection, installation, implementation and ongoing use of the same.

    Responsible for Project Management for assigned projects.

    Provides input towards the development and administration of standards and guidelines (for feasibility studies, data security and integrity methods, systems analysis, systems design, programming, training programs, user developed applications etc.).

    Performs research, evaluation, review and assessment of hardware and/or software products and recommends changes.

    Responsible for training (including course material development reflecting changing technology, general class room instruction and formal presentations to internal and external personnel) and instruction of both Technology Services and non-Technology Services management and staff.

    Installs or assists with installation of equipment, software and/or components and develops complex technical coding requirements for special projects, training courses and research projects.

    Liaises with third party application software vendors, Provincial or Federal agencies, internal and external personnel, auditors, and other computer sites regarding business solutions.

    Three year Community College Business Information Systems Diploma

    Specialized Training & Licenses:
    Valid Driver's License – Class G
    This posting is for one (1) temporary full-time up to 2 years position.

    Current hours of Work:
    Monday – Friday from 8:30 a.m. Majority remote.

    These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.

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