- Assist the Head of Business in developing and implementing both the customer and colleague journey, ensuring all are treated fairly and equitably.
- Maximising the sales volume and profitability of both new and used cars and finance and insurance products.
- Lead, coach, and develop the Sales team to elevate their performance and behaviours whilst delivering results.
- Actively setting out to achieve and exceed site and departmental objectives.
- Ensuring that the highest level of customer service is maintained within the Sales department and wider dealership.
- Driving and maintaining a team culture of high performance and excellence
- Previous experience of directing and developing high performing teams to deliver results is essential.
- A customer centric approach; always striving to deliver service above customer expectations, and the ability to create and develop a culture of continuous improvement.
- An interest in e-commerce, with experience already working within this area or a very keen aptitude towards it.
- A solid understanding of current motor industry practices would be desirable but not essential.
- Drive and aspiration to be the best and not accepting anything less.
- Strong attention to detail and the desire to deliver impeccable standards right across the business.
- A valid driving licence which is free from excessive penalties.
- Competitive salary and bonus scheme dependent upon experience.
- A life assurance plan and a company pension subject to T&C's.
- 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service plus bank holidays.
- Flexible working policies.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programmes.
- Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates (This includes family and friends)
- Long service reward and Loyalty incentives.
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General Sales Manager - Newcastle upon Tyne, United Kingdom - JCT600
Description
General Sales Manager
Job summary:
We are looking for a dynamic and driven General Sales Manager, to spearhead our Sales team at our Porsche dealership in Newcastle. Reporting to the Head of Business, you will be responsible for leading, motivating and developing the team to deliver and epitomise the highest level of customer experience.
It is our ambition to make JCT600 the best place to work. This is a fantastic opportunity to take the next step of your career with a business that is focussed on you and your development, whilst offering you a flexible, supportive, and fun working environment in which you can thrive
Key Responsibilities:
Qualifications:
JCT600 has developed a number of Leadership and Management training courses to help you develop your skills. We will ensure that throughout your career you have the opportunity to enhance your skills through continuous internal and external training programs including brand accreditation courses
Why join JCT600 and what is in it for you?
As part of our ambition to be best place to work, we offer:
Read more about our Employee Benefits - JCT600
Our Ambition:
At JCT600 we don't want to be the biggest, we just want to be the best. For our colleagues, this means being the best we can be - every day, every week, every month. As a family business, with over 75 years of experience, we go all out to deliver the best customer experience and we do the same for our colleagues... we're proud to be trusted with our team's careers and our experience means we know the best ways to help you succeed, no matter what success looks like for you. We think it's crucial that everyone knows what's expected and is trusted to deliver it, we believe everyone's voice matters, and when you bring your values to the table, it makes us stronger. We love to embrace our differences - JCT600 is our home from home.
Together, we aim to be the best every day, creating an experience that sets us apart. In an industry that's always changing, we're always pushing ourselves to be better and celebrate each person's journey along the way.
When you join JCT600, you don't just join a business, you become part of the JCT600 family - you're always a name, never a number.
JCT600 provides equal opportunity to all candidates and employees. Integral to our values is our commitment to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.